MainStreet Family Care Regional Manager

This is not just a job-it's a leadership launchpad.

What You'll Gain

- Tools and intense development experiences to help you lead multiple urgent care clinics
- 6-8 weeks of structured onboarding, training, and clinical/management rotations

Ideal Candidate

- A Registered Nurse (RN) with management experience
OR
- A Certified Registered Nurse Practitioner (CRNP) or Physician Assistant (PA) with leadership experience or strong interest in operations/administration
OR
-Someone with a Masters Degree, experience in healthcare administration, or experience in multi-site management
- Interested in growing into multi-site clinic management roles
- Able to travel frequently between clinics in Tarboro, Kinston, Havelock, Swansboro, and Wilmington.
- Ready to step in on a moment's notice to support operations
- Capable of driving culture, accountability, and being a true leader

Compensation & Perks

- Signing Bonus: $4,000 (paid in two parts)
- Performance Bonus: $300 potential per clinic every 4 weeks
- Benefits: Healthcare coverage, 401(k) match, and professional development access

Travel & Training

- Initial 6-8 weeks includes travel and overnight stays in Birmingham, AL
- Ongoing day-to-day travel between assigned clinics (Cherryville, Shelby, Gastonia x2, Forest City, Charlotte)
- Must be comfortable with extensive day travel and occasional overnight stays

Your Role as Regional Manager

You'll be responsible for the overall performance of 6 clinics:
- Ensure smooth operations and compliance with company policies
- Lead clinic staff (MAs, NPs, PAs), coordinate schedules, and monitor staffing needs
- Manage inventory, hiring, coaching, and patient experience
- Be the on-site leader ensuring clinic success 7 days a week
- Drive clinic culture, foster accountability, and lead with presence and purpose

What Makes You a Fit

- Resourceful, organized, and solution-oriented
- Thrive in dynamic environments
- High-achiever, ready to grow into a true leader

Let's build healthier communities-starting with your growth.
Apply now to become a leader in urgent care!
• Availability: The clinics are open 7 days a week, 12 hours a day Monday to Friday and up to 12 hours on Saturdays and Sundays, so you may be expected to be available to take calls during these operating hours. You will need to be prepared and be available as needed during operating clinic hours to promote the success of your clinics. Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required.
• Enforcing company policies and procedures; you are the corporate presence in the clinics
• Smooth-running clinic operations: ensure clinic staff and operations follow our standards
• Making sure that each clinic is delivering top-tier customer satisfaction
• Dealing with day-to-day questions from the staff / troubleshooting and problem solving with the staff
• Clinic staff shift scheduling and monitoring spend against budget
• Ordering and managing medical and office supply inventory within budgeted levels
• Recruiting, screening, coaching, and managing the medical assistants that staff your clinics
• Managing the staff competency and staffing level of your clinics, including hiring and terminating

Due to the nature of the role, the person who thrives in this role is someone who is an organized planner but also thrives in managing curveballs. You are a problem solver and someone who does not let external stresses break you. This can be an emotionally and mentally exhausting job if you are not skilled at handling your own stress levels and crisis management skills.