Inizio Engage has a long-standing partnership with a leading Biotechnology company focused on patient support and education in Hereditary Angioedema (HAE).
The Regional Manager manages a designated team of field-based Clinical Educators (CEs) who provide supplemental live, in-home and virtual/telephonic support to patients and their families.
This is your opportunity to join Inizio Engage and represent a top biotechnology company!
What will you be doing? - Demonstrate sound decision making and judgment in all operational, Compliance and Human Resources responsibilities.
- Support the team leadership in the operational execution of all program requirements as contractually required
- Take ownership and manage the day-to-day operations of the assigned CE team as key point person.
- Ensure that all Project Key Performance Indictors (KPIs) are successfully being met/exceeded for their direct reports.
- Provide an ongoing assessment, to their line manager, of the assigned territory's outputs/needs utilizing available quantitative and qualitative evidence.
- Demonstrate a full working knowledge of program specific technologies e.g., Customer
- Relationship Manager (CRM) system, reporting dashboards, and any other as applicable to the program.
- Support the program leadership or designee with the creation and maintenance of client/Inizio requested reports.
- Prepare and confirm accuracy of all regionally generated reports, spreadsheets, and correspondence prior to distribution.
- May be required/requested to provide operational coverage for the program Client Account Director/Manager and as directed by the Patient Solutions Senior Leadership, to assist with coverage during planned or unplanned absences and for Clinical Educator territories requiring additional support.
- Provide clear and effective communication to the assigned direct reports including but not limited to ongoing client/program/Inizio Initiatives, Requirements, Changes/Enhancements, as requested by the Client Account Director, Field, Client Account Manager, Field and or Senior Inizio leadership
- Conduct and document regular field visits with Clinical Educators including the completion of Field Coaching Reports (FCR) per Inizio / Client requirements. Provide timely, actionable feedback and targeted training based on field observations to reinforce strengths, address development needs, and support continuous improvement.
- Provide initial onboarding training and on-going coaching/performance management to direct reports
- Verify and validate project roster for any changes due to launch, realignment, transfers, up/downsizing, or any other operational changes
- Ensure direct reports have all appropriate equipment and technology to perform their role
- Participate, as requested, in client and/or Inizio's meetings to update progress and suggest positive solutions to specific issues and/or opportunities
- Assist Inizio and Client leadership with recruiting, onboarding, and training of new and existing Clinical Educators to strengthen program knowledge, clinical education skills, and adherence to program requirements
- Manage field time and travel effectively based on business needs and program priorities, ensuring familiarity with and adherence to the Client's travel and expense policies.
What do you need for this position? - Bachelor's Degree or equivalent work-related experience (BSN Preferred), Active RN required
- 2-3 years in field leadership/supervisory management experience
- Advanced communication skills
- Experience in identifying, hiring, training and developing talent
- Experience in Clinical Education and patient teaching environment
- Patient/provider product use, administration and/or injection training experience a plus
- Experience in a specified disease state/specialty preferred
- Must reside within 60 minutes of a major airport throughout the duration of the contract
- Proficiency in Excel, Word, Outlook
- Ability to travel up to 75% within assigned region
The base pay range for this position is $112K - $208K per year. The final compensation offered to a successful candidate will be determined by factors such as experience, skills, internal equity, and business needs.
