5-7 years of experience in sales management or related field
Strong understanding of Total Quality Management principles
Proven ability to analyze market trends and develop strategic plans
Experience in training and developing sales personnel
Excellent communication and interpersonal skills
Ability to manage budgets and financial reports
Familiarity with inventory management and contract adherence
Responsibilities
Plan, control, and direct regional sales programs and customer service activities
Maintain competitive market contacts to inform policy recommendations
Establish sales management responsibilities and address issues proactively
Provide training on time and territory management to sales personnel
Supervise sales force to enhance market knowledge and customer relations
Monitor regional pricing, purchasing, and contract compliance
Manage regional inventory, receivables, and financial performance
Benefits
Access to continuous professional development opportunities
Collaborative work environment with cross-departmental interaction
Opportunity to influence company goals and objectives
Involvement in strategic decision-making processes
Support for training and performance evaluations of associates
Full Job Description
Job Description
SCOPE OF RESPONSIBILITY
Responsible for planning, controlling, and directing regional programs, personnel and activities related to sales functions and customer service.
Active involvement in the Company's Total Quality Management process as evidenced by continuous improvement of processes directed toward reducing costs, improving cycle time, increasing sales/gross profit and customer satisfaction.
Carries out policies and procedures as defined in the quality manual.
Continuous development through reading, schools, seminars and on-the-job training.
JOB DUTIES
Responsible for planning, controlling and directing regional programs, and activities related to sales functions and customer service.
Maintain adequate field, industrial, and competitive contacts to anticipate or to keep abreast of developments in markets, products, prices, promotions, and other related fields. Evaluate their application and recommend policies and programs.
Establish areas of responsibility for sales management. Anticipate or investigate problems and take corrective action.
Provide sales personnel with time and territory management training.
Supervise and assist sales force in developing sales management knowledge of markets and product lines and ensure customer relations are maintained at a high level. Assist in major areas covering important accounts, make joint calls to key accounts, and close important sales. Consult with sales staff as to gaining better sales coverage in a given area and with a given account.
Monitor pricing, purchasing and contract adherence for region.
Manage regional inventory and receivables, expenses, inventory matching and accuracy, budget, profit/loss and sales. Analyze region results and implement changes as necessary. Prepare management reports and presentations as required.
Work closely with purchasing, distribution, and accounting areas on matters of mutual concern and responsibilities; review schedules to maintain deliveries and commitments; discuss order status and inventory levels.
Visit service centers to review sales, inventory, stocking objectives; meet with associates to communicate company goals and results; train associates in company philosophy; assist sales management in evaluating associate performance and recommend pay increases.
Maintain accurate, complete and timely records of business transactions.
Adhere to company policies and procedures. Prepare and monitor of annual operating budget.
Participate in formulating and successfully implementing goals and objectives.
Access to assets within area of responsibility is permitted only in accordance with general or specific authorization.
Hire, train and develop associates following company standards and policies. Conduct associate performance reviews regularly, establish individual goals and ensure completion of relevant training.
Communicate to associates specific duties and requirements of their job including Core Values and Code of Business Ethics.
Write and deliver presentations and prepare reports as necessary.
