Bachelor's degree in business, finance, marketing, or related field preferred.
Two or more years of experience working on HUD properties.
Two or more years of supervisory experience in residential operations and multi-site property management.
Demonstrates leadership and management skills.
Ability to work in a team-oriented environment.
Commitment to a positive culture.
Strong written and verbal communication skills.
Attention to detail is essential.
Industry designations (CPM, CAPS, CAM, etc.) strongly preferred.
Proficient in MS Office: Word, Excel, and Outlook.
Valid driver's license and reliable transportation required.
Realpage experience preferred.
Responsibilities
Conduct business in accordance with ARTISAN policies and relevant laws.
Develop and oversee annual budgets for the assigned portfolio.
Manage financial and operational performance, identifying deficiencies and opportunities.
Provide leadership to community managers through hiring, training, and performance management.
Analyze market data to identify trends and implement plans for occupancy and revenue growth.
Ensure properties meet established appearance and safety standards through inspections.
Coordinate vendor and contractor services, ensuring effective communication and contract management.
Ensure compliance with governing business documents and property operations.
Utilize property management software and applications for reporting and documentation.
Stay updated on industry changes through training and professional resources.
Ensure compliance with federal, state, and local regulations for affordable housing properties.
Train on-site teams on HUD housing compliance processes and documentation.
Conduct internal audits of property files for compliance accuracy.
Prepare for and oversee compliance audits from regulatory agencies.
Ensure timely submission of annual compliance reporting.
Benefits
Comprehensive health insurance options.
Retirement savings plan with company match.
Professional development and training opportunities.
Paid time off and holidays.
Employee assistance programs.
Flexible work arrangements.
Full Job Description
Summary of Position
The Regional Manager supports and executes ARTISAN company strategies related to property management operations by directing the team members on the assigned portfolio of properties, and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives for our stakeholders.
Principal Accountabilities
Conduct all business in accordance with ARTISAN policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
Develops the annual budgets for the assigned portfolio and/or oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio.
Manages the financial and operational performance of the assigned portfolio; identifies and investigates indicators of performance deficiencies or opportunities and guides the development of appropriate action plan that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives.
Oversees adequate staffing and provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth.
Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio.
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members.
Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs).
Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents.
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information.
Ensure all affordable housing properties comply with applicable federal, state, and local regulations, including Low-Income Housing Tax Credit (LIHTC), Section 8, project based vouchers and HUD program requirements.
Train and support on-site teams on HUD housing compliance processes, including eligibility requirements, income certifications, recertifications, and leasing procedures.
Oversee the preparation and processing of all required compliance documentation, including resident file reviews, monthly operating reviews (MORs), income certifications, and recertifications.
Conduct internal audits of affordable property files to ensure accuracy and adherence to compliance standards.
Prepare for and oversee compliance audits and inspections from regulatory agencies and investors.
Ensure timely and accurate submission of all required annual compliance reporting, including reporting for LIHTC, HUD, and other affordable housing programs.
Requirements
Bachelor's degree in business, finance, marketing, or related field from an accredited institution is preferred.
Two or more years experience working on HUD properties.
Two or more years supervisory experience in residential operations and two or more years of multi-site property management.
Demonstrates leadership and management skills.
Ability to work in a team-oriented environment.
Commitment to a positive culture.
Possesses professional written and verbal communications skills.
Demonstrates strong attention to detail.
Industry designations (CPM, CAPS, CAM, etc.) strongly preferred.
Computer proficiency, including MS Office: Word, Excel, and Outlook.
A valid driver's license and reliable transportation are required for this role.
