The Regional Loss Prevention Manager (RLPM) is responsible for protecting client assets, reducing operational loss, and improving compliance across a designated geographic region. Acting as a strategic business partner, the RLPM conducts on-site and remote investigations, on-site operational assessments, training, and business reviews while leveraging DTiQ's video intelligence, analytics, POS data, and reporting tools to identify risks and drive measurable operational improvements.
This position requires extensive travel and regular interaction with client field leadership at store,
Regional Loss Prevention Manager district, regional, and corporate levels.
Key Responsibilities
- Conduct on-site and remote loss prevention investigations involving theft, fraud, cash loss, policy violations, and operational concerns.
- Travel extensively throughout an assigned territory to support client locations.
- Perform operational, security, and compliance assessments using DTiQ's audit platform.
- Analyze video, POS data, AI-generated alerts, and exception reports to identify trends and recommend corrective actions.
- Partner with store, district, and regional leadership to improve operational performance and reduce shrink.
- Deliver coaching and training to field management on loss prevention best practices and operational controls.
- Prepare detailed investigative reports, executive summaries, and corrective action recommendations.
- Collaborate with Client Services and Operations teams to ensure client satisfaction and successful implementation of DTiQ solutions.
- Maintain accurate case files, travel documentation, and activity reporting.
Qualifications
Required
- Bachelor's degree or equivalent professional experience.
- 5+ years of experience in Loss Prevention, Asset Protection, Retail Operations, Investigations, or Multi-Unit Operations.
- Wicklander-Zulawski (WZ) Interview & Interrogation Certification
- Experience conducting interviews, investigations, and operational audits.
- Multi-unit retail, restaurant, convenience store, or hospitality experience.
- Strong analytical and problem-solving skills.
- Excellent written, verbal, and presentation skills.
- Ability to influence and build relationships with all levels of client leadership.
- Proficiency with Microsoft Office and business reporting tools.
- Valid driver's license and ability to travel extensively.
Core Competencies
- Loss Prevention & Investigations
- Customer Relationship Management
- Integrity & Confidentiality
Travel Requirements
- Travel up to 75-90%, including overnight travel.
- Frequent visits to client locations throughout an assigned territory.
- Must be able to travel by automobile and commercial airline as required.
Physical Requirements
- Ability to drive for extended periods.
- Ability to walk retail, restaurant, and hospitality locations for inspections and investigations.
- Ability to lift up to 25 pounds when transporting equipment or training materials.
This role is ideal for a self-motivated professional who enjoys being in the field, partnering directly with clients, and using data, technology, and investigative expertise to help organizations reduce loss and improve operational performance.
