Job Posting Title
Regional Learning Quality Specialist - Technology Training (2 positions available)
Job Category
FIR Service Delivery
Language Requirements
Bilingual Required / Bilingue requis
English and French are required / Le franais et l'anglais sont requis.
Flexible Work Agreement Type
Hybrid / Hybride
Posting End Date
2026-11-15
Job Grade
ATP-8
Pay Range
$121,906 - $152,378
Job Summary
The position is responsible for the provision of professional-level education products and services within the ATS Learning organization.
The Regional Learning Quality Specialist is a key member of our team, responsible for the provision of educational, project management, academic advising, and facilitation services. Other responsibilities include design, development, delivery, monitoring, evaluation and quality control of training programs, policies, and practices.
This position requires collaborative work in a team, flexibility, and openness when dealing with others. The ideal candidate is passionate about training and adult learning.
Key Accountabilities:
- Oversee learner progression throughout training programs and provide academic counselling.
- Coach instructors on effective adult training practices, teaching and coaching techniques.
- Facilitate teams of operational subject-matter experts in the analysis, design, development, delivery, and evaluation of training, using NAV CANADAs Systems Approach to Training.
- Design, develop, deliver and evaluate training activities using the Systems Approach to Training in accordance with NAV CANADA policies and best practices.
- Research new and effective adult training practices to enhance technology training initiatives for NAV CANADA.
Job Requirements
Education:
- Successful completion of a University Degree in Education or in a related field of study.
Experience:
- Extensive coaching and training delivery experience.
- Demonstrated experience in facilitating groups.
- Demonstrated experience in managing projects.
- Demonstrated experience in the development of technical training courses using the Systems Approach to Training, ADDIE, or comparable training development model.
- Demonstrated experience in supporting a variety of training development and delivery teams.
Knowledge:
- Knowledge of coaching and mentoring practices.
- In-depth knowledge of the Systems Approach to Training, ADDIE, or comparable training development model.
- Knowledge of Microsoft Office suite, including Word, Excel, PowerPoint, and SharePoint Online.
- Demonstrated knowledge of project management tools and processes.
- Knowledge of adult learning and training principles and best practices.
- Knowledge of training evaluation processes to measure learning, and to validate training design.
Abilities:
- Ability to provide educational consultation services to staff involved in training including the identification of learning challenges, implementation of learning solutions, learning or training preferences and approaches.
- Strong ability to plan, organize and independently manage training projects from task analysis to implementation.
- Strong ability to lead project teams in needs identification, design, development, delivery, evaluation, and validation.
- Ability to coach a multi-functional team.
- Ability to analyse problems, determine root cause, and recommend solutions.
- Strong ability to communicate professionally both verbally and in writing.
Personal Suitability:
- Works well independently, and in teams, by displaying flexibility, active listening, and openness when dealing with others.
- Demonstrates strong interpersonal skills through effective communication.
- Takes independent action and initiative to create opportunities or resolve/prevent problems.
Working conditions:
- Travel required (occasional, national).
Flexible work arrangements:
- This position is a hybrid position with a minimum of three (3) days per week on site.
