Full Job Description
What You'll Do
The Regional Human Resources Manager will be responsible for managing all aspects of Human Resources for assigned markets (45+ stores). You will play a critical role in providing partnership and counsel to Field Leaders, Store Management and store team in developing HR solutions that enable a high-performance culture which provides exceptional customer experiences and delivers on the Company's core values: Authentic, Empowering, Respectful. You will advise business partners on all aspects of human resources that relate to performance management, employee relations, compensation strategies, policy interpretation, safety, succession planning and recruitment.
• Provide HR support to the region by focusing on associate relations, talent development, performance management and compliance.
• Partner with field leaders on solutions to complex associate relations, staffing and retention issues and planning giving both strategic and tactical guidance.
• Support Company-wide initiatives to help teams achieve goals and deliver results.
• Quickly build trust and rapport, maintaining a positive and productive relationship with associates at all levels.
• Monitor and ensure compliance on practices across all retail locations including hiring, onboarding, training, and associate engagement practices.
• Manage and resolve difficult issues while remaining objective in all matters. Identify core issues and make recommendations based on facts, performance, precedents, and laws.
• Train Managers on HR practices and procedures including coaching, discipline, and hiring.
• Ensure Retail HR operations adhere to legal standards and practices.
• Respond effectively to changes in business priorities and support business partners with change management.
• Effectively investigate and resolve associate complaints/concerns.
• Effectively conduct the majority of communication over the phone and virtually.
• Occasional travel, including overnight stays.
What You'll Bring
• BA/BS degree, or comparable generalist HR work experience preferably in the retail industry.
• 3+ years of previous management experience in Human Resources or related field - versed in a broad range of HR disciplines (comp/benefits, HR policies/procedures, labor law, employee relations, etc.).
• Indisputable personal work characteristics with the highest level of professionalism, objectivity, and integrity in all situations.
• Excellent communication skills to convey confidence and to collaborate with all levels - from associate to the executive level.
• Ability to manage competing priorities, adapt to change, and thrive in ambiguous situations.
• Work Location: Remote. You will work remotely and may spend time in our Alameda, CA Home Office based on business needs
Why We Love It
• Work life balance is a priority.
• Up to 30% employee discount.
• A fun and supportive work environment where you feel welcomed and safe.
• A culture of inclusion that empowers you to be your best authentic self.
• Opportunities to make an impact through your passions.
• Wellness Programs including virtual fitness classes, personal health advocates, coaches, gym discounts and more.
• Accrued Vacation and Sick Time.
• Eligible employees offered Medical and Dental Insurance, Vision Coverage, 401(k) Savings Plan, Commuter Benefits, Employee Assistance and more.
