The
Fixed Operations Director-Regional is responsible for overseeing all Service and Parts departments at Napleton's area dealerships. The
Regional Fixed Operations Director is responsible for the effective operation of all service & parts departments within the assigned Market. The primary focus of this role is to ensure business growth and improve customer and associate experience. The RFOD is accountable for financial performance, customer satisfaction, marketing, manufacturer relations, staffing, and overall coordination of the service & parts activities within the region.
What We Offer:- Potential pay range of $120,000-$200,000 per year- this includes incentive-based pay, so your skill and effort determine your income.
- Family Owned and Operated - 90+ years in business!
- Medical, Dental, Vision and 401K
- For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
- PTO
- Paid Training
- Discounts on products, services, and vehicles
- Fantastic Growth Opportunities
Job Responsibilities:- Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization).
- Direct specific actions/accountability to address any out-of-line conditions or to capitalize on opportunities by priority.
- Assist Service and Parts Managers & GM's in development of and follow-up on "results oriented" business unit action plans.
- Champion Napleton's initiatives within the region (assess, train, implement, certify, etc.,).
- Business unit interaction through in-store visits, telephone, and written correspondences.
- Involvement in and coordination of collective marketing efforts.
- Monitor morale & advise leadership of the region on appropriate courses of action.
- Develop succession plan within the region for continuous service & parts operations development.
- Oversight of the collective recruiting, selection, and staffing of store fixed operations in the region.
- Recruit, develop, and inspire high performing teams.
- Evaluate and coordinate training initiatives / recognition and team building.
- Participate in the annual budget preparation and validation with quantifiable data and initiatives.
- Compliance and reporting of any activity that would expose the corporation to avoidable risk.
- Effective leadership of assigned staff / coordinate external resources.
Job Requirements:- High School Diploma or equivalent and valid Driver's License
- 5+ year of Automotive Dealership Service and Parts Leadership (store and multi-unit level)
- Strong attention to detail
- Ability to train and mentor
- Prior managerial accounting & P/L responsibility.
- Strong Leadership and organizational skills
- Strong communication skills
