We invite dynamic and experienced candidates who are passionate about leadership and operational excellence to apply for an exciting opportunity as a
Regional Business Office Manager/Trainer (Regional Field Controller) at Life Care Centers of America. This regional position requires the person in this role to oversee our five Skilled Nursing Facilities (SNF) in King County, Washington.
Position SummaryThe Regional Field Controller oversees the financial operations, full cycle billing, collections and A/R management, cash flow management, and payer reimbursement processes to support the Business Office Managers at five skilled nursing facilities in accordance with all laws, regulations, and LCCA standards. The facilities are located in Kirkland, Mount Vernon, Skagit and Marysville, WA.
To be successful in this position, the ideal candidate will have the following education & experience: - Experience in a SNF processing A/R, including Medicaid, Medicare, managed care, insurance, and private pay payers
- Healthcare billing, A/P, collections
- Training others in financial software
Benefits & Perks:- Medical, Dental & Vision Insurance
- Healthcare Flexible Spending Accounts & Healthcare Savings Accounts
- Life, AD&D, & Disability Insurance
- Paid Time Off, including Vacation, Sick Leave & Holidays
- 401K Savings Plan
- Student Loan Reimbursement (up to $9,000) & Continuing Education Tuition Reimbursement ($3,000/Year)
- CEUs, BLS, and CPR are provided in-house at no cost for applicable employees
- PerkSpot Employee Discount Program
- Employee Assistance Program- LifeMatters
Position SummaryThe Regional Field Controller oversees the financial, billing, cash management and reimbursement processes for facilities throughout assigned region in accordance with all laws, regulations and LCCA standards.
Education, Experience, and Licensure Requirements- Associate's or bachelor's degree from accredited college (or equivalent experience)
- Two or more years' experience as business office manager
- Prior supervisory experience
Specific Job Requirements- Excellent verbal and written communication skills
- Willing and able to travel
- Knowledgeable of business office procedures as well as laws, regulations, and guidelines pertaining to long term care and specifically billing
- Plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures necessary for providing quality financial services
- Experience with Medicare, Medicare and Insurance billing and collections
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions- Assist with selection, training, and support of Business Office Managers
- Train and support Business Office staff on an ongoing basis in variety of financial software areas (i.e., Net Solutions, RFMS, ADP)
- Identify, report, and serve as part of the solution to issues discovered in the Business Office functions
- Visit assigned facilities at least quarterly to assess business office functions and assist as needed
- Communicate and function in an interdisciplinary team
- Train Business office associates billing processes in accordance with all state and federal regulations
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
