Bachelor's degree in engineering, architecture, construction, or business management.
Preferred certifications in Facilities, Construction, and Project Management.
Industry affiliations with IFMA, BOMA, ASIS are advantageous.
5-8+ years of experience in managing multiple properties, particularly medical offices.
Ability to work 24/7/365, including nights and weekends for emergencies.
Exceptional communication skills at all audience levels.
Strong technical knowledge of building systems like HVAC and electrical.
Responsibilities
Manage facilities services and deliver portfolio management reports.
Serve as the primary escalation point for facility issues.
Develop cost-reducing and productivity-increasing programs and oversee preventative maintenance.
Ensure compliance with health, safety, and environmental policies.
Support business initiatives such as compliance reviews and audits at a regional level.
Drive initiatives in benchmarking and continuous improvement.
Collaborate with diverse internal teams, including IT and transportation.
Benefits
Opportunity to lead a highly motivated Facilities Management team.
Engagement with various business-wide initiatives and projects.
Regular interaction with executive leadership on capital plans.
Professional development opportunities through mentorship and training.
Exposure to a diverse range of operational challenges in a dynamic environment.
Full Job Description
Summary of Position
Oversee the management of facilities for all lines of business within assigned region, including ACPNY medical offices, as well as third-party relationships within assigned buildings.
Lead the Facilities Management team in the delivery of facility management services for assigned sites in accordance with all local, state, and federal requirements.
Principal Accountabilities
Manage the delivery of facilities services to assigned portfolio; deliver portfolio management reports as required.
Act as a primary point of escalation for the business across the assigned region.
Develop and implement innovative programs and processes that reduce short and long-term operating costs and increase productivity. Oversee preventative maintenance to ensure reliability of systems while driving consistency.
Ensure compliance with all health, safety, environmental and risk management policies and procedures.
Support business-wide initiatives such as compliance reviews, audits, training programs, etc.; drive implementation of initiatives, processes, etc., at a regional level.
Oversee delivery of initiatives such as benchmarking, best practices and continuous improvement.
Collaborate with other teams internally including health services, transportation, security, and network ops (IT).
Manage the delivery of moves, adds, and changes; support business projects of furniture fixtures & equipment procurement and capital projects; manage small (<$100K) construction projects; act as the area point of escalation.
Proactively develop and manage business relationships, ensuring that expected service levels are achieved.
Ensure vendors meet service delivery standards, including documenting and managing scope changes and performance shortfalls.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors; identify additional efficiency opportunities, consistent with department goals.
Develop and manage Facility operating budgets for the assigned portfolio(s).
Track variances and manage within target of agreed budgets, identifying efficiencies and savings where possible.
Achieve cost savings through maximizing utilization of suppliers, preferred vendors/contractors and identifying additional efficiency opportunities. Manage payments to vendors, complying with all relevant policies & procedures.
Represent facilities in developing, planning, and supporting the business' annual capital plan for each building, interfacing closely with the business and department representatives.
Manage and develop a high quality, well-motivated and engaged Facility Management and maintenance team.
Mentor, train, and support Facilities Managers to enable an environment of teamwork, co-operation, performance excellence and personal success across the portfolio.
Bachelor's degree in relevant field such as engineering, architecture, construction, or business management.
Industry certifications in Facilities, Construction and Project Management preferred.
Certified affiliations with IFMA, BOMA, ASIS preferred.
Relevant Work Experience, Knowledge, Skills, and Abilities
5 - 8+ years' experience managing multiple properties, including medical office properties, and staff.
Additional experience/specialized training may be considered in lieu of degree.
Willingness to work off shift and weekends as needed to support after-hours work including facility planned and unplanned outages (emergencies); must be available 24/7/365.
Excellent communication skills (verbal, written, presentation, interpersonal) with all types/levels of audience. Proven track record/ability to lead, manage, and motivate staff.
Ability to analyze the operation of various site infrastructure systems, determine root causes of problem/malfunctions and take corrective action, both locally and across the portfolio, as required.
Proficient with MS Office (Word, Excel, PowerPoint, Outlook, Teams, etc.), Oracle, and ADP (payroll).
Strong organizational skills and collaborative management style.
Advanced technical knowledge of building systems, Uninterrupted Power Supply, electrical, mechanical, plumbing, HVAC, Fire Life Safety.
Ability to analyze, and interpret legal documents (lease agreements, claims of lien, etc.), technical procedures, and governmental regulations.
