Location: Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA
The External Engagement Department seeks a Regional Engagement Analyst to work under the direction of the Vice President and Regional Executive to coordinate interactions with a wide range of external partners including businesses, community leaders, and elected officials and to analyze insights from those interactions to inform monetary policy and publications from the External Engagement Department. The Regional Engagement Analyst will be responsible for analyzing, synthesizing, and internally coordinating insights within geographic markets as well as across policy domains to inform internal and external publications as well as future engagements across the district. In addition, this role will support the Bank’s Regional Executives by providing high-level support for business advisory council meetings, branch board meetings, and other convenings across the district as well as contributing to the development of market plans to guide the Bank’s engagement throughout the year.
This role requires proven experience using qualitative and quantitative analysis techniques to generate actionable insights and a wide range of publications/products. The Regional Engagement Analyst will have strong organizational skills, experience with customer relationship management (CRM) systems, and track record of developing processes that foster the effective sharing of insights across teams.
Essential Accountabilities
Analysis of Market Intelligence
- Synthesize qualitative and quantitative data gathered from engagements with businesses, community leaders, and elected officials to identify economic conditions, key policy discussions, and innovative practices across the district
- Analyze insights across geographic markets and policy domains to inform monetary policy discussions, internal briefings, and future research topics.
- Draft internal reports, briefs, and summaries that translate market engagement findings into actionable insights for Bank leadership, Regional Executives, and policy teams, ensuring analysis is timely, relevant, and directly informs monetary policy discussions and decision-making
- In coordination with the external communications team, develop external-facing publications (e.g., market analyses, newsletters, thought pieces) that communicate market intelligence and engagement themes to public audiences, positioning the Bank as an informed, engaged, and additive partner within the district.
- Identify patterns and connections across multiple engagement sources to strengthen the Bank's understanding of market and local policy dynamics.
- Support preparation of talking points and briefing materials that incorporate market intelligence for Regional Executive engagements
Strategic Partnership Coordination
- In coordination with the Executive Engagement team, strategically identify and coordinate engagements with external partners on behalf of the Regional Executives
- Provide high-level support for business advisory council meetings, branch board meetings, and other convenings including capturing key insights from those meetings.
- Build and maintain relationships with key contacts to support ongoing engagement efforts across the district
Development and Implementation of Planning, Tracking, and Monitoring Systems
- Develop tools and workflows to monitor Regional Executive engagement activity, follow-up items, and outcomes from stakeholder interactions
- Create and refine processes that support a consistent feedback loop from engagement to insight to publication
- Track progress against market plans and engagement goals, flagging gaps or opportunities for adjustment
- Generate regular reports on the Regional Executive’s engagement metrics from the Bank’s CRM to track performance on Department and Bank strategic objectives.
Engagement Strategy Development and Cross-Functional Coordination
- Contribute to the creation of market plans that guide the Bank's engagement strategy across the district
- Collaborate with cross-functional teams to align engagement strategy with broader Bank objectives
- Recommend strategic adjustments to engagement approaches based on analysis of past interactions and outcomes
Education and Experience
- Bachelor’s degree required; Master’s degree in public administration, public policy, or a related field, such as economics or business is preferred.
- 5+ years of experience of analyzing qualitative and quantitative data, engaging with a wide range of stakeholders, and producing actionable, accessible publications
Knowledge Areas
- Understanding of qualitative and quantitative research methods and analytical techniques used to synthesize stakeholder insights
- Awareness of best practices in stakeholder engagement, relationship management, and community/business outreach
- Understanding of regional economic conditions, industry trends, and community dynamics relevant to the Bank's district
- Knowledge of data management principles, including contact database structure, data integrity, and confidentiality/security requirements
- Familiarity with publication and presentation standards for external public-facing materials
Skill Areas
- Ability to analyze and synthesize complex qualitative and quantitative data into clear, actionable insights
- Capacity to identify patterns, connections, and implications across engagement data spanning multiple markets and policy domains
- Strong writing skills to produce polished internal briefs and external publications tailored to different audiences
- Ability to represent the Bank professionally in interactions with business leaders, community members, and elected officials
- Demonstrated ability to develop and maintain systems for tracking, managing, and monitoring large volumes of contact and engagement data
- Ability to coordinate multiple engagements, deadlines, and deliverables simultaneously across different stakeholders and departments
- Skilled at building and maintaining professional relationships with a diverse range of external partners
- Ability to create clear, compelling presentations and briefing materials for Regional Executives and senior leadership
- Precision in managing sensitive data, ensuring accuracy in publications, and maintaining well-organized tracking systems
- Sound judgment in handling sensitive or confidential information gathered through external engagements
The expected starting salary range for the Regional Engagement Analyst is between $81,600 and $102,000 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.
The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers
Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time.
Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels
Full Time / Part TimeFull time
Regular / TemporaryRegular
Job Exempt (Yes / No)Yes
Job CategoryCommunications/Public Relations Family Group
Work ShiftFirst (United States of America)
