3+ years in dentistry or a dental service organization
Experience leading teams of 10+ people
Proven track record managing a P&L or achieving revenue targets
Bachelor's degree preferred
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to drive and travel periodically
Responsibilities
Drive revenue growth by overseeing orthodontic exam performance and managing collections
Achieve profitability targets through cost controls and identifying efficiencies
Build and promote company culture while coaching and developing staff
Maximize patient satisfaction by ensuring excellent customer service
Create and maintain schedules for clinical staff
Communicate consistently with office staff to address issues and review KPIs
Execute and collaborate on regional marketing and community engagement strategies
Assist in practice-level HR duties and ensure compliance with guidelines
Oversee new projects, including software implementation
Benefits
Competitive base compensation
Performance-based bonus compensation
Medical coverage
Hybrid work model
Paid time off
Opportunities for career growth
Laptop and cellphone provided
401K match
Full Job Description
LOCATION & TRAVEL REQUIREMENTS:
This is a hybrid position, will be remote with required travel to our dental practices from across the southern states. This travel will be dependent on the candidate's location, varying between 2 - 4 times per month
RESPONSIBILITIES:
As a rapidly growing organization, we are looking for a full-time Operations Director (OD) with strong business acumen and a proven track record of leadership. You will be responsible for the overall operations and success of the practices by performing the following:
Drive revenue growth by overseeing orthodontic exam performance, managing pediatric dental productivity, and managing collections
Achieve profitability targets through cost controls, overseeing payments and identifying new cost efficiencies
Build great teams by promoting company culture, coaching and development of staff, organizing team events, and working alongside HR for hiring needs
Maximize patient satisfaction by ensuring customer service and attractive facilities, while also resolving any patient escalations
Create and maintain a successful schedule for all clinical staff in the practice
Consistent communication with office staff and supervisors to address issues and review KPIs
Execute, promote, and collaborate on regional marketing and community engagement strategies
Assist in practice-level HR duties such as enforcing the employee handbook, disciplinary action, pay structure, and performance reviews
Assure compliance for federal, state, and dental board guidelines
Oversee and manage new projects, such as new software implementation
REQUIRED SKILLS & TRAITS
Strong organizational skills, analytical, and attention to detail
Humble yet confident leadership skills with strong interpersonal abilities
Strong verbal and written communication skills
Ability to multi-task and prioritize as needed
Ability to drive, have a valid driver's license, and periodically travel
EXPERIENCE & EDUCATION
3+ years in dentistry and / or a dental service organization
Experience leading teams of 10+ people
Experience managing a P&L or achieving revenue targets
Bachelor's degree preferred
Knowledge of Microsoft office business applications
BENEFITS
Competitive base compensation
Significant performance-based bonus compensation
Medical
Hybrid work model
Paid Time off
Opportunity for career growth
Laptop / Cellphone
401K Match
YOU WILL LOVE THIS JOB IF YOU ARE:
Looking to take on a high degree of ownership: our philosophy is the more you excel, the more responsibility you take on. We are looking for those who are seeking a high degree of ownership and aren't afraid to blaze trails.
Opportunity for Growth, you will learn new set of skills that will increase your knowledge and support you as you advance in your career, you will have the opportunity to attend conferences, workshops, and network in a pool of professionals. Tuition reimbursement for any personal or professional growth is highly encouraged.
