Bachelor's degree in healthcare administration, business administration, or related field; 5+ years of management experience in healthcare or equivalent education/experience.
Master's in health administration (MHA) or business administration (MBA) preferred.
Strong knowledge of ophthalmology operations is a plus.
Experience in hiring, performance management, conflict resolution, coaching, and training with an engaged management style.
Broad understanding of financial management principles for sound decision-making.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
Responsibilities
Achieve Key Performance Indicators for revenue, expenses, patient satisfaction, and staff engagement.
Ensure productive schedules for providers and implement new business opportunities.
Manage practice analytics, including financial and compliance aspects.
Lead integration of ophthalmology acquisitions into operational channels.
Support and manage regional practices to meet company goals.
Educate Lead Providers on metrics that align with their business objectives.
Empower site teams through effective management practices and recognition.
Resolve performance issues and provide constructive feedback to clinical managers.
Assess and maintain staffing levels in regional sites with clinic managers.
Identify and execute corrective actions to enhance site performance.
Oversee office audits, practice reviews, and reporting.
Benefits
Competitive compensation package
Excellent comprehensive benefits
401(K)
Significant eye care discounts
Continuing education allowances
Career growth and development opportunities
Paid time off and holidays off
Full Job Description
Regional Directors are cross-functional leaders who develop, implement and oversee the operations of multiple physician practices with the leading platform for ophthalmology service providers in the Mid-Atlantic region. This is a field-based positions with primary locations in the Northen Viginia and Maryland area. Additionally, this role focuses on operational effectiveness, strategic planning, and development of new services and business relationships.
Responsibilities
What You Will Do:
Achieves Key Performance Indicators including revenue and expense targets, conversion rates, provider utilization, cancellation & no-show rates, optical sales, patient satisfaction and staff engagement and retention.
Assures productive, full schedules for each provider and strategically plans and successfully implements new business opportunities.
Responsible for practice(s) analytics including financial and compliance.
Leads successful integration of multiple ophthalmology acquisitions and ensures business practices are assimilated into the platform operational channels.
Provides visible support and manages the operations of assigned regional practices to ensure they are positioned to meet or exceed company goals.
Collaborates with Lead Providers to educate them on company metrics that support their business goals.
Partners with the Lead Providers and clinic managers to initiate and manage employee practices to empower and reward site teams for meeting goals and demonstrating behaviors consistent with the company's mission, vision, and values.
Provides leadership to clinical managers to resolve performance issues, provide positive feedback, and take appropriate corrective action when needed.
Partners with clinic managers to assess and maintain appropriate staffing levels in assigned regional sites.
Partners with Lead Providers, Chief Operating Officer, and clinic managers to identify and execute corrective action to improve site performance.
Manages all office audits, practice reviews and reporting.
Qualifications
What You Will Bring:
Bachelor's degree from an accredited university in healthcare administration, business administration, or a related field, with a minimum of five years of management experience in a healthcare setting, or an equivalent combination of education and experience.
Master's in health administration (MHA) or master's in business administration (MBA) is preferred.
Knowledge of general ophthalmology operations is strongly preferred.
Management experience including hiring, performance management, conflict resolution, coaching, and training. An engaged management style is required with the ability to mentor, lead, and become part of a tenured team.
Maintains and applies a broad understanding of financial management principals to ensure decisions are fiscally sound and responsible.
Demonstrates a desire and drive to acquire necessary knowledge, skills, and competences to best serve the needs of the organization, its members, and the patient outcomes.
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
