Job Type
Full-time
Description
IMPACT - Lead multiple locations. Build the leaders behind them.
You'll lead and elevate performance across multiple locations, driving profitability, service standards, compliance, and scalable growth. As a key member of the leadership team, this role translates vision into execution - standardizing operations, building high-performing teams, and delivering exceptional results across the organization.
WHAT YOU'LL DO- Own operational performance across multiple sites, from KPIs and service delivery to efficiency and accountability
- Travel regularly to identify obstacles, fill gaps, develop staff, run internal QA audits, and lead industry surveys
- Execute growth strategies and evaluate systems, vendors, and partnerships for maximum ROI
- Partner with Finance on budgets, cost control, and profitability-aligned decisions
- Keep every location fully compliant with regulatory, licensing, and contractual requirements
- Coach and develop Operations staff while reporting KPIs and key initiatives to the Executive Team
ROLE QUALIFICATIONS• Proven track record leading multi-site operations with strong accountability for performance, profitability, and scalable growth
• Strong financial acumen - experienced managing budgets, forecasts, and cost control across complex organizations
• Exceptional leadership skills with a demonstrated history of building, coaching, and developing high-performing teams
• Strategic thinker with the ability to execute with discipline, urgency, and a proactive, solutions-first mindset
• Highly organized and results-driven - skilled at managing competing priorities and deadlines in a fast-paced environment
• Strong communicator with excellent interpersonal skills, professional judgment, discretion, and a collaborative mindset
• Committed to compliance, HIPAA standards, and operational accuracy with strong attention to detail
• Experience in healthcare, home care, or a regulated industry strongly preferred; in-home care background a bonus
COMPREHENSIVE WELLNESS PORTFOLIOIn your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:
• Paid Time Off and Paid Holidays*
• 100% Company-Paid Dental Insurance and Vision Insurance*
• 100% Company-Paid $25,000 Life Insurance Policy*
• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*
• 401(k) Retirement Program - with Employer Match*
• Professional Development - ongoing education, wraparound support, and leadership coaching
• A Next-Level, Comprehensive Training and Orientation Week
• And a supportive team to work alongside!
Requirements
- Proactive, solution-oriented self-starter who takes initiative and works independently
- Values innovation, efficiency, and streamlined processes
- Excellent written and verbal communication skills in English
- Meticulous attention to detail, with accurate record-keeping and documentation
- Strong project management skills - strategic, organized, and intuitive
- Collaborative team player with excellent interpersonal skills
- Results-driven, with proven time management skills and the ability to juggle multiple priorities and deadlines in a fast-paced environment
- Exercises sound judgment and discretion in handling sensitive matters
- Tech-savvy and comfortable with a variety of software and devices
- Warm, welcoming, and professional demeanor with a commitment to outstanding customer service
- Strong commitment to compliance, including knowledge of HIPAA best practices for handling PHI
- Administrative experience in a related specialty such as accounting, customer service, scheduling, billing, IT, project management, sales, marketing, business development, staffing, recruiting, care coordination, compliance, office or business management, human resources, or operations
- Background in senior care, assisted living, skilled nursing, or in-home care
