Regional Director - Intake Services

UHS • $110K — $130K *
King Of Prussia, PA 19406In-Person
Healthcare
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's degree with 5-8 years in an acute inpatient psychiatric facility
  • Knowledge of EMTALA, HIPAA, TJC standards for intake and admissions
  • Familiarity with electronic data entry systems
  • Open to extensive national travel (up to 80%)
  • Located near a major U.S. airport

Responsibilities

  • Support CEOs in recruiting, hiring, training, and overseeing Intake Directors
  • Observe and monitor Intake department productivity for patient access efficiency
  • Analyze key indicators and trends in admissions and productivity
  • Train Intake departments on call management and regulatory compliance
  • Ensure accuracy of Intake policies and procedures in line with regulations
  • Attend monthly Operations calls to develop intake improvement strategies
  • Collaborate with corporate departments to enhance facility intake operations
  • Document and communicate observations and directives for operational improvements

Benefits

  • Challenging and rewarding work environment
  • Growth and development opportunities
  • Competitive compensation package
  • Comprehensive Medical, Dental, Vision and Prescription Drug Plan
  • 401k with company match
Full Job Description
Responsibilities

This position requires an experienced behavioral health health professional with extensive experience in admissions within an acute inpatient psychiatric facility who will report to the VP of Admissions Services for the Behavioral Health Division of UHS.

The UHS Clinical Services Department is hiring a Regional Director - Intake Services whose responsibilities consist of providing support to the Intake departments of the Behavioral Health facilities through performing analysis of the operations of the Intake departments and offering feedback and direction for improving systems in order to allow the Intake departments to operate successfully.

Key Responsibilities include:
  • Support CEO's in recruitment, hiring, training, development, and oversight of Intake Directors
  • On site observation and monitoring of Intake department productivity and performance to ensure effective and efficient systems for patient access to care
  • Monitoring of Intake key indicators and trends related to calls, assessments, admissions, triage, deflections, and productivity. (Daily, Weekly, and Monthly Reports, Corporate database)
  • Provide trainings to Intake departments related to Call Management, EMTALA, HIPAA, data entry systems, regulatory compliance, and intake best practices
  • Monitor Intake policies and procedures for accuracy and compliance with local, state, and federal regulations
  • When invited, attend monthly Operations calls led by facility VP, to assist with the development of strategies for improvement in key indicators and Intake Department operations
  • Collaborate with other corporate departments (Clinical, Risk, Business Development, Finance) as needed to provide direction and support to facility Intake operations. Participate in multidisciplinary Corporate initiatives by attending scheduled meetings and serving as a representative of Intake Services
  • Documentation and distribution of agenda prior to each site. Communicate verbally and in writing to Intake Directors, CEO's, Operations VP's, and other corporate employees regarding Intake observations and directives for operational improvement in Intake through action plans including specific goals and time-frames
  • Identify and share Intake best practices with corporate colleagues and Intake departments across the division. Develop trainings and competencies for the division related to Intake best practices. Add content to the Intake SharePoint site

Qualifications

Master's degree with a minimum of 5-8 years' experience in an acute inpatient psychiatric facility.
  • Knowledge of behavioral health EMTALA and HIPAA requirements, TJC standards for intake and admissions, and electronic data entry systems preferred
  • This position requires extensive national travel to various UHS Behavioral Health Hospitals and Programs throughout the United States. Candidates must be open to 80% travel, and must be located within close proximity of a major U.S. airport
This opportunity provides a rewarding career, challenging and rewarding work environment as well as growth and development opportunities within UHS and its subsidiaries, including competitive compensation, excellent Medical, Dental, Vision and Prescription Drug Plan, and 401k with company match.

About UHS

UHS Careers

Joining UHS presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to making a difference. UHS, known for its commitment to innovation and leadership in the healthcare sector, offers a variety of job opportunities that cater to a diverse range of skills and experiences.

Explore Job Opportunities

UHS is actively hiring and offers a wide array of positions, from clinical roles to administrative support. Each position at UHS is designed to challenge team members while providing meaningful service to the community. Explore the current job openings and find a career path that suits professional aspirations and skills.

Internship Programs

UHS provides robust internship programs that offer hands-on experience in the healthcare industry. Internships are a cornerstone of professional development, giving participants a chance to deepen practical skills in a real-world setting. These programs are tailored to foster growth and prepare interns for a full-time position within the company.

Professional Growth and Development

UHS believes in nurturing the career growth of its team members through comprehensive professional development programs. These include leadership training, diversity training, and continuous education in the latest healthcare practices, ensuring that every team member has the opportunity to advance their career.

Benefits and Culture

Employment at UHS comes with competitive benefits designed to support the health, well-being, and financial security of each team member and their families. The company culture at UHS is built on a foundation of respect and inclusion, where diversity is celebrated and every voice is heard.

Networking and Innovation

UHS encourages a culture of innovation where team members are motivated to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping team members to connect, share insights, and collaborate on projects.

Applying for a Position

To apply for a position at UHS, candidates should prepare their resume to highlight relevant experience and skills. The interview process at UHS is thorough, aiming to assess not only the professional qualifications but also the alignment with the company’s values and culture. Interested candidates can visit the UHS Careers page to submit an application and learn more about the hiring process.

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Industry
Hospitals & Medical Centers
* Ladders Estimates

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