Bachelor's degree in business administration or related field preferred
5+ years of management experience in a professional service setting
Strong proficiency in MS Office, especially Excel and DocuSign
Excellent organizational and time management skills
Ability to discuss sensitive information confidentially
Effective communicator across all management levels
Responsibilities
Supervise and manage a team of administrative and support staff
Monitor legal assistant and attorney staffing workflows
Review and approve timekeeping for direct reports
Conduct annual performance reviews and coaching for staff
Participate in employee recruitment and onboarding processes
Collaborate on training development for staff
Ensure offices are stocked and safely operational
Benefits
Comprehensive medical, dental, and vision benefits
HSA and FSA options for employees and dependents
Work-life balance initiatives
Generous PTO policy
401K plan with employer contribution
Firm-paid life insurance and long-term disability insurance
Employee Assistance Program
Year-end bonuses and referral programs
Full Job Description
The Regional Administrative Manager supervises a group of legal support staff and provides support for office operations for assigned office locations. The position provides leadership to personnel supporting the attorneys of the Firm. The primary purpose is to ensure all attorneys have the necessary assistance and physical work environment suitable for the practice of law.
The following set of success factors describe the characteristics of those who are successful in our Firm:
Helpful, Congenial, Personable, Positive
Unpretentious, Approachable, Respectful, Team Oriented
Monitor and coordinate legal assistant/attorney staffing ratios and workflow.
Manage timekeeping of direct reports by reviewing and approving weekly timecards, PTO requests, monitoring and managing hours, breaks and overtime requests.
Assess staff performance, provide coaching/guidance and address performance issues when needed, conduct annual performance reviews of direct reports.
Understand and able to perform basic employee relations.
Recruit, interview and hire: review/vet resumes, conduct and coordinate interviews, and obtain final approval for hiring.
Employee onboarding duties (determine office seating, ensure office services and IT have set up office/workstation and created required User accounts) and offboarding duties.
Partner with business leaders ensuring needs from different departments are being met.
Collaborate with the development and implementation of training for assigned staff.
Work closely with firmwide Directors and Managers to implement and improve firm policies and procedures.
Ensure the offices are functional, safe, and adequately stocked with necessary supplies.
Interact with property managers and manage vendors in support of office operations.
