Job Summary:SUMMARY: Primarily responsible for promoting and selling TCC Materials lines of products. Work with sales reps and accounts to develop and maintain a profitable customer base, promote specifications, service existing customers, ensure customer satisfaction for TCC Materials products and services. This position will have sales management responsibilities, including assigned sales analysis, staff supervision and administration duties. Primary emphasis is placed upon managing key accounts, internal support services, developing and growing base business, customer satisfaction, maintenance of a close working relationship with the Corporate Management Team and developing new market opportunities to achieve the sales and contribution objectives of TCC Materials.
ESSENTIAL DUTIES & RESPONSIBILITIES: The following is a list of essential duties & key responsibilities assigned to the role. Other duties may be assigned.
1.
Assist the Corporate Management Team in the development of an annual strategic business plan. The plan will include projections of strategic sales and marketing plans, as well as personnel and product initiatives.
2.
Work with executive management, corporate personnel, and region managers to promote company objectives to achieve the corporate goals and objectives of the annual business plan. Develop and monitor business plans for new or repositioned products.
3.
Manage the sales reps in the Business Unit. Expectations include sales rep ride-along, pre-call planning, post call planning. Utilize the Blueprint for Growth Sales Method and integrate that into the Business Unit sales team. Visit prospective and established customers, solve customer problems and complaints in a timely manner and determine customer satisfaction level with TCC sales and distribution procedures.
4.
Work closely with Region Manager-Operations and Strategic Account Manager to facilitate a timely and accurate order-fulfillment process.
5.
Support, maintain and enhance commercial and retail distributor relationships.
Determine and evaluate TCC product offerings in assigned region. Assess stock products to be produced and inventoried at plant locations by working in collaboration with Operations team. Explore additional product offerings to be made at regional locations.
7.
Develop new accounts through core and emerging markets. Focus on the growth and development of commercial product lines and accessories.
8.
Manage the sales efforts of the Business Unit to sell company products, ideas, and programs to industry shareholders, including distributors, hardware stores, home centers, lumber yards, mass merchandisers/Big Box stores, building supply wholesalers and retailers, and contractors that are interested in carrying/utilizing the TCC product lines.
9.
Training: Develop technical and application knowledge of TCC product lines. Conduct customer product knowledge clinics and train store personnel. Provide technical support and product application training to commercial and retail distributors.
10.
Work closely with Corporate Management Team, Region Manager- Operations, and sales staff to ensure timely market introduction of new products and product modifications. Assist in the development and implementation of new products and services. Evaluate new markets and identify growth potential for Package Products.
11.
Attend and participate in industry trade associations to develop and strengthen relationships important to the sale of TCC product lines.
12.
Communicate, implement, and apply company policies & procedures
13.
This position will be required to diplomatically manage and resolve employee issues, disputes, lateness/absenteeism, etc. by working collaboratively with the Corporate Human Resources department to follow guidelines and policies.
14.
Maintain effective working relationships with company employees, suppliers, and customers; promote and maintain the professional image and reputation of the company; ensure timely problem resolution and customer satisfaction.
15.
Recommend pricing policies consistent with objective data regarding competition, manufacturing costs, profitability, and business conditions.
16.
Perform all other duties as assigned by TCC Group Management
QUALIFICATIONS AND REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
•Must be detail-oriented with strong organizational/leadership skills.
•Strong communication abilities with solid interpersonal/networking skills.
•Must have excellent communication and interpersonal skills.
•Must be an effective problem solver - proactive approach to problem solving.
•Must be capable of managing and leading people.
•Must be able to multi-task in an accurate and timely manner with superior time management skills.
•Possess ability to effectively conceptualize, plan and organize. Previous knowledge of developing sales/marketing plans for assigned territory.
•Evidence of leadership and professionalism
•Working knowledge of PC Window's environment, computer literate with the ability to analyze and manage data.
•Knowledge/experience in the commercial and residential construction materials industry.
•Experience with presentations and technical seminars.
•College Degree and 3-5 years' relevant experience preferred.
WORK ENVIRONMENT & PHYSICAL DEMANDS: The work environment and physical demands described here are characteristic and representative of those that must be done by an employee to successfully perform the essential functions of this job.
•Typically, indoor seated work.
•Customer & employee contact may result in stressful situations.
•Occasional early morning start times as well as late night ending times
Benefits- Medical Insurance
- Dental Insurance
- Life Insurance
- Retirement Plans
- Paid Time Off
- Wellness Program
- Education Assistance
- Employee Assistance Program
If you are interested in becoming part of our team, please apply online today.
