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Job Category
Real Estate & Facility Management
Job Details
Overview of the Role
The REWS Strategic Initiatives Sr. Manager will be a key member of the Strategic Initiatives team within REWS, focused on Strategic Initiatives within REWS and cross functionally within the company. Projects are focused on driving operational excellence — including forward-looking, high-impact initiatives such as emerging AI and innovation programs that shape the future of our physical workplace. This position requires a demonstrated ability to manage multiple workstreams to drive execution. The ideal candidate has a combination of Real Estate, project management, and process management experience, paired with a passion for the exciting business of Real Estate and curiosity about how emerging technology and AI are reshaping how and where we work. As a REWS Strategic Initiatives Sr. Manager you will play a critical role in ensuring the successful execution of projects, optimizing processes, and driving strategic initiatives that typically require global cross-functional resourcing and alignment. You will collaborate closely with the REWS team and various other functions across the company to develop and implement comprehensive solutions. This role will report to the Sr. Director of Real Estate Strategic Initiatives.
Location: San Francisco, CA or Chicago, IL
Hybrid: 3 days in office
Responsibilities
* Drive projects that are ambiguous, ensuring that they ultimately achieve the stated strategic objective
* Be a trusted partner to REWS organization and cross-functional partners while obtaining approvals and influencing key decision making at all levels of the organization, including senior executive sponsors
* Leverage existing project management tools and technology to streamline project planning, tracking, and reporting
* Effectively manage project budgets, ensuring adherence to approved budgets and proactive tracking, including vendor and partner cost management for capital-intensive projects
* Create and maintain positive relationships across REWS and our cross-functional partner teams to ensure successful implementation of process improvements and initiatives, influencing through a deep understanding of Salesforce business and practices
* Execute strategic scenario planning and analysis to inform and guide critical decision-making
* Develop and present executive level presentations as a powerful storyteller, with input and alignment from cross-functional teams
* Develop and execute comprehensive communication plans, ensuring that all stakeholders are informed at the optimal times throughout the project
* Support change management strategies and plans that maximize employee adoption and usage of required changes
* Address issues, identify root causes, and implement solutions throughout a project
* Lead initiatives at the intersection of AI, innovation, and workplace strategy, translating emerging business needs into actionable plans
Required Qualifications
Experience & Background
* 10+ years experience within the end to end Real Estate project management, consulting experience, in strategic/innovation program management
* Experience will be evaluated based on alignment to the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
Technical & Analytical Skills
* Outstanding problem-solving and decision-making skills with a strong general business discernment and ability to distill sophisticated issues, develop solutions, and implement effective strategies
* Identify and execute on the implementation of process improvements to automate and scale real estate operations
* Leverage existing data sources to develop dashboard reporting on key metrics to monitor financial and operational performance against budget and industry benchmarks
* Experience leading internal approval processes and managing approval timelines
* Experience with project management software (e.g. Smartsheets/Asana/AirTable/Slack/Linear), and comfort working in AI-enabled collaboration tools (e.g. Slack, generative AI tools) to synthesize information and drive efficiency
Project Management & Leadership
* Flexible and comfortable pivoting quickly, ability to handle multiple high-visibility projects simultaneously
* Demonstrated experience of supporting and driving major initiatives across a diverse, geographically dispersed, multicultural environment while fostering effective relationships
* Experience in partnering with all Real Estate functions and key business partners in Employee Success, Finance, Procurement, Legal, Business Technology and Global Safety & Security across all levels of the organization
* Ability to operate in a high impact, fast-paced environment with ambiguity
* Ability to think strategically and act in a detailed, hands-on manner
* Experience working in a results-driven, solutions-oriented, and fast-paced environment with competing priorities
Communication & Personal Attributes
* Excellent presentation, verbal, and written communication skills
* Outstanding organizational skills and attention to detail
* Proactive, self-starter and high degree of motivation
* Highly responsive and service-oriented demeanor
Preferred Qualifications
* PMP, Six Sigma, Change Management (Prosci) or similar project, process, and change management experience
* Curiosity about AI and emerging technology trends, and how they apply to workplace strategy
