RAD Business Systems Analyst 

Your Impact at GEICO 

At GEICO, our Research, Analytics and Development (RAD) team leverages data, technology, analytics, and AI-enabled automation to drive innovation and support strategic business decisions. As a Business Systems Analyst, you will serve in a critical role working closely with business leaders and engineering teams to refine business needs into scalable, data-driven solutions while identifying opportunities to use AI tools to automate business processes, improve reporting, and streamline requirements, testing, and delivery activities. 

How You’ll Make a Difference 

Customer Interaction: 

• Partner with stakeholders and lead cross-functional communication 

• Present updates clearly and build trusted relationships 

Needs Assessment: 

• Gather, document, and refine business and system requirements 

• Translate needs into user stories, workflows, and improvement opportunities 

• Use AI tools to support requirements gathering, documentation, workflow analysis, and automation opportunities across business processes 

Problem Resolution: 

• Analyze issues, test solutions, and identify opportunities to use AI to create test plans, automate test cases, and improve solution validation 

• Support troubleshooting and validate fixes 

Meaningful Impact: 

• Apply AI-enabled automation to improve business processes, data analysis, reporting, and operational efficiency 

• Improve operations through data-driven solutions 

• Promote data standards and Agile progress 

What We’re Looking For    

Experience & Qualifications:  

• 1–2 years of experience using AI tools to support business process automation, including requirements of documentation, workflow improvements, test planning, test case automation, data analysis, and reporting. 

• Experience eliciting and documenting functional system requirements in partnership with project stakeholders. 

• Experience developing test plans, creating and executing QA or automated test scripts, and validating system functionality through regression and scenario-based testing. 

Core Skills:  

• Candidate must possess strong written and verbal communication skills, a demonstrated ability to meet deadlines, a strong analytical ability, and a willingness to respond to ad hoc requests from customers in a timely manner. 

• Must be able to work independently with limited supervision, perform under pressure, and multi-task. 

Preferred Skills:  

• Candidate with or pursuing a degree in Information Systems, Computer Science or related field/equivalent experience is preferred.  

• Prior experience in insurance and knowledge on insurance products 

• Agile/SAFE certifications. 

• Experience working in an Agile environment and familiarity with Agile project management practices. 

• Experience with Software Development Life Cycle. 

• Knowledge of Data Management concepts, including data modeling, architecture, and data governance. 

• Working knowledge of SQL is preferred 

• Coding experience and the utilization of AI in code generation for the purpose of creating user interfaces and business support logic.