Bachelor's degree or equivalent practical experience.
6 years of experience in product research in an applied research setting.
Proficiency in programming languages for data manipulation (e.g., Python, R, MATLAB, C, Java, Go).
Experience with statistical modeling techniques for behavioral data.
Background in experimental design and survey research instrument design.
Responsibilities
Define and measure quantitative UX goals and metrics with cross-functional teams.
Design and analyze evaluation systems for multi-agent workflows using statistical models.
Conduct A/B experiments to assess product changes on user behavior.
Collaborate with teams to establish user-centered success metrics and data instrumentation.
Translate complex research findings into actionable insights for stakeholders.
Benefits
Comprehensive health and wellness programs.
Generous paid time off and holidays.
Retirement savings plans with company matching.
Professional development opportunities and resources.
Flexible work arrangements and remote work options.
Full Job Description
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
6 years of experience in product research in an applied research setting, or similar.
Experience in programming languages used for data manipulation and computational statistics (e.g., Python, R, MATLAB, C , Java, or Go).
Experience applying statistical modeling, including mixed-effects and item response modeling, to behavioral data.
Experience in experimental design and survey research instrument design for evaluating systems.
Preferred qualifications:
Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
3 years of experience managing projects, and working in a large, matrixed organization.
Experience analyzing user behavior in Business-to-Business (B2B) contexts, enterprise software, Customer Relationship Management (CRM) platforms, or support tooling.
Define and measure quantitative UX goals and metrics in collaboration with designers, qualitative researchers, data scientists, engineers and program managers.
Design and analyze human and synthetic evaluation systems for multi-agent workflows, applying crossed rater/item statistical models to calibrate routing quality and mitigate rater bias.
Design, analyze, and interpret A/B experiments to measure the impact of product changes on user behavior and key metrics.
Partner with designers, qualitative researchers, data scientists, engineers, and program managers to define user-centered success metrics and ensure appropriate data instrumentation.
Translate complex findings into actionable insights and communicate them effectively to cross-functional stakeholders to drive research that improves the user experience.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
