Quality Performance Improvement Specialist

Hartford HealthCare

$80K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA or BS degree required; Master's in Nursing, Health Administration, or related field preferred
  • Minimum 5 years of clinical experience
  • Experience with Quality Improvement tools and techniques
  • Regulatory experience strongly preferred
  • Quality certification (CPHQ, CPPS) preferred

Responsibilities

  • Lead performance improvement initiatives for clinical leadership and staff to enhance quality assessment plans
  • Collaborate with analytical teams to create performance dashboards
  • Educate staff on performance improvement methodologies like PDSA
  • Utilize data to identify trends affecting patient safety and quality
  • Recommend strategies to improve clinical performance based on data synthesis
  • Monitor quality of care to meet both internal and external compliance standards
  • Participate in or lead performance improvement teams aligned with strategic priorities

Benefits

  • Collaborative work environment with healthcare professionals
  • Opportunity to impact patient safety and care quality positively
  • Engagement in strategic initiatives that prioritize population-specific measures
  • Access to advanced data analytics for performance monitoring
  • Direct involvement with regulatory compliance and accreditation processes
Full Job Description
The Quality Performance Improvement Specialist is responsible for conducting ongoing performance improvement activities for the Central Region of Hartford HealthCare. The Specialist leads performance/process improvement for targeted initiatives, oversight of collection/abstraction and aggregation of data, and the analysis of data /metrics to assess performance. The Specialist collaborates with key stakeholders/ departments in developing best practice standards to ensure the reliable, safe design of care processes and workflows. Core to this role is functioning as a consultant to ensure compliance with all required agencies. The Specialist works closely with clinical teams and Medical staff to develop practices, peer review, quality, and safety efforts aligned with HHC's core values. Responsibilities include but, are not limited to the following: • Leads Performance Improvement initiatives for departmental clinical leadership and front-line staff in establishing a comprehensive quality assessment and performance improvement plan. Collaborates with analytical teams to develop performance dashboards. Educates constituents regarding performance improvement tools and techniques e.g. PDSA methodology. • Utilizes internal and external data to identify issues and trends that impact patient safety and quality of care. Collaborates with organizational leadership and front-line staff in formulating plans to address identified concerns. • Synthesizes data with clinical knowledge and recommends strategies to improve clinical performance and enhance patient safety. • Performs all activities for monitoring quality of care to meet internal facility objectives and external accreditation and regulatory requirements. • Participates in and/or leads designated performance improvement teams as indicated and according to the organization's strategic priorities, e.g., population-specific core measures teams, readmission reduction, reduction of preventable harm, etc. • Performs quality and safety monitoring activities necessary to support clinical and administrative staff with ongoing evaluation of care processes and outcomes. • Functions as a departmental resource for computer software systems necessary for collection and transmission of data for public reporting and national benchmarking. • In collaboration with the department director and other performance improvement staff, acts as a lead during external agency reviews e.g., Department of Public Health, Joint Commission, etc.). Qualifications: Education: • BA or BS degree is required • Master's Degree in Nursing, Health Administration, Management or related discipline preferred Experience: • Minimum 5 years of clinical experience • Experience with Quality Improvement tools and techniques, regulatory experience strongly preferred Licensure, Certification, Registration • CPHQ, CPPS or other quality certification preferred

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