Bachelor's degree in Quality Management, Engineering, Industrial Engineering, Apparel/Textiles, or a related field (or equivalent experience).
5-7 years of progressive experience in quality assurance or control, including at least 3 years in a leadership role.
Experience in a job shop/build-to-print manufacturing environment is a plus.
Experience working in accordance with government and/or OEM specifications is highly beneficial.
Strong knowledge of ISO standards and AS9100 REV D.
Responsibilities
Develop and implement the facility's quality management strategy and objectives aligned with company goals.
Lead the Quality Department in ensuring consistent product standards across operations.
Foster a culture of quality and continuous improvement throughout the organization.
Establish and oversee in-process, final, and random inspection processes.
Ensure compliance with customer specifications and regulatory frameworks.
Collaborate with cross-functional teams to improve manufacturing techniques and reduce waste.
Manage, train, and mentor quality inspectors and support staff.
Benefits
Relocation assistance may be considered for highly qualified candidates.
Combination of plant floor and office setting.
Regular exposure to production equipment, fabrics, and materials.
Occasional travel required for supplier and customer audits.
Full Job Description
Position Summary
The Quality Manager is responsible for establishing, leading, and managing all quality control and assurance functions across the manufacturing facility. This role ensures that all products-including garments, textiles, sewn components, and related manufactured goods-meet customer specifications, regulatory standards, and company requirements. The Manager will develop and enforce quality systems, oversee inspection and testing processes, and drive continuous improvement initiatives to reduce defects, minimize rework, and enhance customer satisfaction.
This position requires strong leadership, advanced technical knowledge of quality management systems, and the ability to foster a culture of quality, accountability, and craftsmanship throughout the organization.
Key Responsibilities
Quality Leadership & Strategy
Develop and implement the facility's quality management strategy, policies, and objectives aligned with company goals.
Lead the Quality Department in ensuring consistent product standards across all operations, including sewing and assembly processes.
Foster a culture of quality, craftsmanship, and continuous improvement throughout the organization.
Prepare and present quality reports to senior leadership and recommend strategic initiatives.
Inspection & Product Compliance
Establish and oversee in-process, final, and random inspection processes to ensure consistent compliance throughout the build process.
Ensure compliance with customer specifications, contract requirements, procedures, and other regulatory frameworks.
Maintain thorough documentation of quality records, defect trends, and corrective actions.
Liaise with customers, auditors, and regulatory bodies for quality audits, inspections, and compliance inquiries.
Process Improvement
Collaborate with Production, Engineering, Customer Support & Supply Chain teams to improve manufacturing and sewing techniques, reduce waste, and enhance first-pass yield.
Implement root cause analysis, corrective and preventive action plans, and process audits for continuing improvements.
Customer & Supplier Engagement
Serve as the point of contact for customer quality audits, inspections, and compliance inquiries.
Work with Purchasing to ensure raw materials (fabrics, threads, zippers, fasteners, or other components) meet required quality standards before production.
Provide technical support and corrective solutions for customer and supplier quality concerns.
Team Development
Manage, train, and mentor quality inspectors, supervisors, and support staff.
Develop training programs to enhance quality awareness among staff.
Establish accountability for quality performance across all departments.
Qualifications
Education & Experience
Bachelor degree in Quality Management, Engineering, Industrial Engineering, Apparel/Textiles, or related field (or equivalent experience).
5-7 years of progressive experience in quality assurance or control, with at least 3 years in a leadership role.
Experience in a job shop/build-to-print manufacturing environment is a plus.
Experience working in accordance with government and/or OEM specifications is highly beneficial.
Skills & Competencies
Proficiency with quality management systems, auditing practices, and tools/software.
Strong knowledge of ISO standards and AS9100 REV D.
Excellent analytical, problem-solving, and communication skills.
Ability to interpret technical drawings, patterns, specifications, and regulatory requirements.
Demonstrated leadership, project management, and team development skills.
Detail-oriented with a strong commitment to continuous improvement and customer satisfaction.
Work Environment
Combination of plant floor and office setting.
Regular exposure to production equipment, fabrics, and materials.
Occasional travel required for supplier and customer audits.
Job Type:
Full-time
On-site
Business Hours: Monday thru Thursday - 6:30am to 5:00pm and Friday 7:30am-11:30am
Compensation:
$95-115K/annually DOE
Relocation:
Relocation assistance may be considered for highly qualified candidates.
