Location: Elmsford, NY - On-site
Reports To: Director of Operations
Compensation: $90,000 USD - $110,000 USD annually
About the RoleWe are seeking a hands-on Quality Manager to operate and continuously improve UE Systems' quality management system and establish consistent quality practices across our internal operations, suppliers, and contract manufacturers.
This role is ideal for someone who has worked within an ISO-based quality system and knows how to apply ISO 9001 fundamentals to deliver measurable results, such as fewer customer complaints, lower defect rates, and more consistent processes. UE Systems is not pursuing formal ISO certification or accreditation; the focus is on practical, disciplined quality management.
As the Quality Manager, you will own the day-to-day quality system, including inspection and release controls, nonconformance and corrective action, customer-issue investigations, supplier quality follow-up, process checks, and training. You will work closely with Engineering, Operations, Supply Chain, and Customer Service to ensure quality issues are contained, resolved, and prevented from recurring.
Your Impact- Establish and maintain practical quality controls based on ISO 9001 fundamentals, including document control, quality records, traceability, calibration, training, periodic process checks, and continuous improvement.
- Create and own containment, NCR, root-cause, CAPA, and effectiveness verification for internal, supplier, and customer-reported quality issues; ensure actions are timely, documented, and sustained.
- Update and maintain controlled incoming, in-process, final-inspection, testing, and release procedures with Engineering so products are accepted or rejected against approved specifications and methods.
- Use customer complaints, defects, first-pass yield, supplier performance, and NCR/CAPA closure data to identify recurring problems and lead practical process improvements.
- Work with suppliers and contract manufacturers on incoming-quality issues, nonconformances, SCARs, and corrective-action follow-up, and support manufacturing or vendor changes with clear quality requirements.
- Build a culture of quality by training teams, setting clear standards, making issues visible, and following through until corrective actions are complete and effective.
- Coordinate the day-to-day priorities of quality team members, provide hands-on coaching, and maintain clear escalation and documentation expectations.
Your Experience- 5+ years of hands-on quality experience in a manufacturing environment, ideally involving electromechanical products, electronics, instrumentation, or industrial equipment.
- Demonstrated experience working within an ISO-based quality system and applying ISO 9001 fundamentals in a manufacturing environment.
- Demonstrated success using root-cause analysis and process improvement to reduce customer complaints, defects, repeat failures, or other measurable quality problems.
- Working knowledge of inspection and test controls, NCR/CAPA, document control, calibration, traceability, training records, process checks, and effectiveness verification.
- Experience working directly with suppliers or contract manufacturers to investigate nonconformances, implement corrective actions, and verify closure.
- Clear communicator and strong executor who can define the issue, document the process, train others, close the loop, and measure whether the change worked.
Nice to Have- ISO 9001 Internal Auditor, ASQ CQE/CQA, Lean Six Sigma, or similar practical quality training.
- Experience strengthening an under-documented or inconsistent quality system without adding unnecessary bureaucracy.
- Experience with contract manufacturing transitions, supplier audits, SCAR processes, first-article inspection, electronics manufacturing, calibration, or field quality.
- Exposure to certification-sensitive or regulated products, including ATEX, IECEx, FM, UL, CSA, ISO 17025, or similar requirements.
- Hands-on experience with ERP, QMS, BI, or document-control systems.
