Bachelor's degree in engineering or business administration
Experience with Quality Management Systems, ISO AS9100 preferred
Six Sigma Green/Black belt certification is a plus
Strong presentation and communication skills
Responsibilities
Design and manage ISO 9001 Quality Management Systems (QMS)
Develop inspection protocols for raw materials and products
Lead internal and external audits, including regulatory checks
Conduct root-cause analyses and manage CAPA programs
Supervise and train the quality team, setting performance metrics
Benefits
Opportunity for professional development and training
Engagement in continuous improvement initiatives
Exposure to diverse quality management practices
Collaborative work environment
Minimal travel requirements
Full Job Description
Position Summary:
The Quality Manager ensures the company's products, services, and processes meet both strict internal standards and external regulatory requirements. They oversee quality assurance (QA) and quality control (QC), lead inspections, manage compliance audits, and drive continuous operational improvement to maximize customer satisfaction.
Duties and Responsibilities:
Quality Management Systems (QMS): Designs, implements, and manages ISO 9001.
Testing & Inspection: Develops protocols for inspecting raw materials, in-progress goods, and final products to prevent defects.
Auditing: Prepares for and leads internal and external audits, including annual regulatory and certification checks.
Problem Solving: Leads root-cause analyses, executes Corrective and Preventive Action (CAPA) programs, and handles customer complaints or product recalls.
Team Leadership: Manages quality team, provides training, and sets clear performance metrics such as defect reduction and audit pass rates.
Skills and Abilities:
Ability to prioritize and organize targeted and strategic projects or assignments.
Strong presentation skills, both in person and virtually.
Detail-oriented, organized, and effective communicator.
Open-minded and committed to continuous improvement.
Education and Experience:
2+ years' experience in quality leadership role.
Six Sigma Green/Black belt a plus.
Bachelor's degree in engineering or business administration.
Experience in a Quality Management System, ISO AS9100 preferred.
Supervisory Responsibilities:
Supervises the Quality department operation and staff.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Office and manufacturing environments.
Minimal travel to other RG Group sites and customer facilities as needed.
