Quality Manager

Qualifications

• 3+ years of experience in quality management within an industrial setting, preferably in ISO-certified manufacturing.
• Experience with root cause analysis techniques (e.g., fishbone, 8D, 5-why).
• Demonstrated ability to achieve results through relationship-building and influence.
• Bachelor's degree in a relevant field preferred but not mandatory.
• Familiarity with metal fabrication operations and blueprint reading is advantageous.
• Proficient in MS Office (Word, Excel, Outlook) and possess strong interpersonal skills.

Responsibilities

• Act as the Management Representative for the Quality Management System.
• Ensure ISO 9001 certification and compliance with program requirements.
• Create and maintain quality performance dashboards to track trends and metrics.
• Collaborate with manufacturing, engineering, and field service to enhance processes and products.
• Assist the purchasing team in evaluating supplier quality and performance.
• Plan and conduct internal quality audits and manage documentation of audit results.
• Perform root cause analyses and implement corrective actions to resolve issues effectively.
• Develop and maintain quality system documentation, including policies and procedures.
• Supervise and mentor employees, setting clear expectations and fostering professional growth.
• Deliver training to ensure employee understanding of the quality program and expectations.

Benefits

• Comprehensive medical, dental, and vision plans, including flexible spending accounts and various insurance options.
• 401(k) retirement plan and employee stock purchase plan with company match.
• Tuition reimbursement and support for caregivers, personal, and parental leave.
• Access to back-up care services and paid volunteer time.
• Well-being programs and legal & identity theft protection.