6+ years in software QA/testing, preferably in public-sector digital services
Bachelor's degree in IT, computer science, engineering, or similar
Experience leading complex website, intranet, or application releases
ISTQB, CSTE, or CSQA certifications are a plus
Strong technical fluency in functional, regression, and integration testing
Responsibilities
Attend in-person workshops with project leadership
Lead execution of project-specific quality protocols and defect tracking
Coordinate project test plans, quality plans, and QA review cycles
Oversee test coverage for CMS workflows and public interfaces
Validate web performance, track security results, and coordinate remediation
Maintain defect triage and release criteria for go-live and post-acceptance
Benefits
Opportunity to work on high-impact public-sector projects
Collaborative environment with cross-functional teams
Professional development through workshops and certifications
Engagement in comprehensive testing strategies
Focus on accessibility and security in digital services
Full Job Description
QUALITY MANAGER DUTIES:
Attend In-person workshops: The Quality Manager must attend the Commission-coordinated project workshops in person alongside the Project Manager, Deputy Project Manager and Software Manager.
QA plan and controls: Lead execution of project-specific quality protocols, test and inspection procedures, and defect/nonconformance tracking and reporting; contractor obligations.
Test strategy and acceptance: Coordinate the project test plan, quality plan, test/rollback plan, QA review cycles, integration testing and user-acceptance testing.
Functional and integration validation: Oversee test coverage of CMS workflows, public website and intranet, APIs, real-time traffic and maps, permitting and payment interfaces.
Accessibility, performance and security: Validate web-performance requirements, track security test results, and coordinate remediation evidence with the engineering/security team.
Release readiness and handoff: Maintain defect triage, test evidence and release criteria for go-live, final acceptance and the 90-day post-acceptance warranty period.
QUALIFICATION REQUIREMENTS:
Experience: 6+ years in software QA/testing with experience leading complex website, intranet or application releases; public-sector digital services experience preferred.
Education and credentials: Bachelor's degree in IT, computer science, engineering or similar preferred
ISTQB, CSTE or CSQA certifications a plus.
TECHNICAL FLUENCY:
Functional, regression and integration testing; test automation; APIs; accessibility and performance validation; security coordination; UAT and requirements traceability.
