Role Purpose:The Quality Manager, Operational Excellence & Assurance plays a critical leadership role in supporting the Quality team & operational effectiveness to ensure the systems & technical programs are robust, current, & support the proactive measures that reduce risk. This role is responsible for developing team members, delivering high-quality products, reducing business risk, & partnering on sustainable workflows that drive improvements.
Accountabilities & Impact:- Strengthen quality culture - Support training & engagement
- Ensure AOP compliance & audit readiness
- QMS implementation & effectiveness
- Represent QFS with internal & external stakeholders
- Develop & strengthen team capability through proactive initiatives & RCA effectiveness checks, partnering closely with ManEx
- Drive operational quality execution by reducing NCR rates, Quality non-conformances (rework), & CAPA's.
- Lead RCA activities, focusing on implementation & effectiveness
- Deliver results through continuous improvement
- Enable cross-functional risk mitigation through data analysis
- Ensure co-packer quality compliance (internal & external)
- Ensure execution of daily sensory of production
Skills & Experiences Needed:- Bachelor's degree in a STEM discipline with a minimum of 3 years of relevant industry experience.
- Proven leadership experience (3+ years) in building and developing high-performing teams; with a demonstrated ability to coach, motivate, and empower employees while fostering a culture of trust, collaboration, and accountability.
- Relevant Food Safety certifications (HACCP, PCQI, IA, Food defense)
- Working knowledge of TTB, FDA, or similar governance requirements
- Hands on experience in the operation, management and continuous improvement of a QA laboratory
Working conditions:- Fast-paced and constantly changing work environment.
- Possible off-shift and weekend/holiday work.
- Analytical Laboratory and Manufacturing Environment include: Potential exposure to odors, fumes, airborne particles and hazardous chemicals, noise level varies from quiet to loud, temperature varies from hot to cold.
- Navigating stairs.
- Ability to lift, carry, push, pull up to 50 lbs.
- Sitting and standing for long periods
This position has been identified as a safety sensitive position within the state of Arizona.