Quality Manager

Lakeside Process Controls

$100K — $120K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • University undergraduate degree in Engineering or Technologist Diploma in Engineering discipline
  • Professional Engineer (P.Eng) designation is an asset
  • Minimum 10 years in a quality-related role with 5 years on a specific quality program
  • Demonstrated experience managing diverse quality-related customer and compliance situations
  • Proficiency with ISO 9001 and CSA Z299 / N299 standards
  • Experience with engineering drawings and material specifications
  • Strong analytical, strategic thinking, and problem-solving skills

Responsibilities

  • Oversee implementation and improvement of quality programs
  • Develop and implement corrective action plans for quality performance
  • Conduct quality assurance contract reviews for customer quotes and orders
  • Review and approve Inspection and Test Plans and quality records
  • Lead internal and external quality audits as the primary quality representative
  • Communicate quality-related matters with customers and suppliers
  • Monitor industry trends to identify compliance requirements and improvement opportunities

Benefits

  • Flexible working schedules with hybrid remote work
  • Comprehensive benefits coverage including medical, dental, vision, and EAP
  • Structured training and development programs
  • Access to a Mentorship Program for professional growth
  • Opportunity to participate in an award-winning wellness program
  • Above-market paid time off promoting work-life balance
Full Job Description
The Quality Assurance Manager - Nuclear & Regulated Programs is responsible for the oversight and performance of the Quality Management System, ensuring compliance across regulated and high-risk work. Acting as a senior technical authority, this role leads audit strategy, quality governance, and supplier oversight, while ensuring alignment with Corporate Compliance and broader operational standards. Please note: This is an individual contributor role and does not include people management responsibilities. What you will be doing in the role of Quality Assurance Manager: • Own and maintain the Quality Management System (QMS), ensuring alignment with codes, standards, and customer requirements • Define QA policies, procedures, and standards; guide Compliance Operations and QC on execution • Lead NCR and CAPA processes, including requirements, reviews, investigations, and corrective actions • Identify systemic quality issues through data analysis and escalate risks to leadership • Develop and manage internal audit programs; ensure audit readiness across teams • Lead external audits and act as the primary QA representative • Establish supplier qualification requirements and support supplier quality reviews and audits • Provide technical QA oversight for inspections and ITPs, ensuring compliance with standards • Ensure traceability, document integrity, and revision control requirements are met • Contribute QA insights to management reviews to assess system effectiveness • Drive continuous improvement initiatives and implement process enhancements • Define and oversee requirements for NCR tracking, audits, and document control • Establish QA data requirements, KPIs, and reporting to support decision-making and audits • Define inspection standards and support resolution of quality issues • Report QA performance, risks, and improvements to the Manager, Corporate Compliance • Lead QA function within the compliance model, ensuring alignment with enterprise objectives • Act as the technical authority for QA, providing direction, coaching, and oversight to QA team members • Support resolution of complex quality and compliance issues across the organization Knowledge and skills required for the role: • University degree in Engineering, Quality, or a related discipline • 10+ years of experience in regulated or high-risk quality environments • Strong knowledge of CSA N299 / N285, ISO 9001, and ASME / Nuclear quality standards • Demonstrated experience in: Quality system management, internal and external audits, supplier qualification and oversight • Strong analytical, decision-making, and technical judgment skills • Proven ability to influence stakeholders and act as a senior technical authority Preferred Qualifications: • Lead Auditor certification • Experience with nuclear programs, pressure equipment, or other regulated industries • Familiarity with IFS quality module or similar ERP systems, SharePoint, and Copilot • Experience supporting customer audits and regulatory inspections What we give YOU! • Flexible working schedules, including hybrid remote work programs • A competitive compensation package, with RRSP-matching • Comprehensive benefits coverage (medical, dental, vision, EAP & on-demand virtual health care) • A culture that promotes healthy work-life balance with above-market paid time off • A structured training and development program and opportunities for continuous learning • Access to Lakeside's Mentorship Program-empowering growth and inspiring connection through shared knowledge and support • Opportunity to participate in an award-winning wellness program! Existing Vacancy This posting is for an existing vacancy that our team is actively recruiting for. #LPCHP

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