Osmo

Quality Manager (Fragrance)

Osmo • $95K — $115K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of direct experience in fragrance quality control; adjacent industries not sufficient
  • Proven ability to build or improve quality control processes
  • Trained in sensory evaluation specific to fragrance
  • Independent decision-maker with high-frequency accept/reject authority
  • Familiarity with quality documentation and auditing standards
  • Excellent communication skills in a fast-paced environment
  • Technical degree in a relevant scientific field preferred, but equivalent experience accepted
  • Must be onsite in Elizabeth, NJ, 5 days a week

Responsibilities

  • Own quality of incoming raw materials, assessing defects versus normal variations
  • Evaluate materials using trained olfactive skills beyond automated testing
  • Ensure outgoing products meet prior batch quality through triangulation testing
  • Design and improve the Quality Control program from the ground up
  • Make real-time quality decisions on material acceptance
  • Identify process gaps and implement corrective actions
  • Conduct root cause analysis on quality concerns and non-conformances
  • Maintain lab documentation and ensure equipment is properly calibrated
  • Monitor quality KPIs and report on QC effectiveness
  • Grow and manage the QC team as the company expands
  • Collaborate with various departments on quality-related decisions

Benefits

  • Ground-floor ownership of building the quality function
  • Opportunities for career growth into leadership roles
  • Catered lunch on select days; shuttle services available
  • 401(k) plan with employer matching
  • Flexible paid time off and family leave options
  • Commuter benefits for transit and parking expenses
Full Job Description
About the Role

This is a ground-floor opportunity to build and lead Quality Control at Osmo. You'll own quality on both ends of the plant, raw materials coming in and finished fragrance going out, using real fragrance-industry judgment that automated testing alone can't provide. You'll have the autonomy to build the program end to end and the trust to make real-time calls from day one.

What You'll Do
  • Own Raw Material Quality - Judge incoming material results from automated testing, deciding when an out-of-spec reading is a real defect versus normal variation in a natural material.
  • Apply Trained Olfactive Judgment - Evaluate raw materials and finished goods using olfactive evaluation the equipment can't replicate.
  • Protect Finished Goods Quality - Run triangulation testing on outgoing product to confirm it matches prior batches before it reaches a customer.
  • Build the QC Program - Design and continuously improve the process, documentation, and systems this function runs on, picking up from groundwork already laid.
  • Make the Call - Decide accept or reject in real time, multiple times a day, escalating only genuinely ambiguous cases.
  • Fix What's Broken - Spot gaps in the current process and drive the fix, rather than operating inside a system someone else already defined.
  • Own Investigations - Lead root cause analysis on non-conforming materials, out-of-spec results, and customer quality concerns, and drive corrective actions.
  • Run the Lab - Maintain lab documentation, SOPs, method records, and equipment calibration and qualification.
  • Track Quality KPIs - Monitor and report on QC turnaround time, effectiveness, and recurring issues.
  • Build the Team - Grow and lead a QC team as headcount is added.
  • Partner Across the Floor - Work directly with Purchasing, Warehouse, Shipping and Receiving, Fragrance Development, Production, and the internal AI team on raw material and finished goods decisions.


Who You Are
  • 5+ Years in Fragrance QC - Direct fragrance industry experience required; adjacent industries like flavor, cosmetics, or specialty chemicals don't clear the bar here. 8 to 12 years is ideal.
  • A Builder, Not Just an Operator - You've stood up or fixed a QC process before, not only executed inside one someone else built.
  • Trained Nose - Organoleptic and sensory evaluation skill specific to fragrance raw materials and finished goods.
  • Independent Decision-Maker - Comfortable making high-frequency accept or reject calls without over-escalating routine judgment.
  • Quality Systems Fluent - Working knowledge of quality documentation, audits, and CAPA/root cause processes in a regulated manufacturing environment.
  • Direct Communicator - Low-bureaucracy, thrives in a fast-moving, still-being-built environment.
  • Technical Degree Preferred - Bachelor's in Chemistry, Chemical Engineering, or a related scientific field preferred; equivalent hands-on experience accepted in place of a degree.
  • On Site in Elizabeth, NJ - In the plant 5 days a week.


What Success Looks Like (First 6-12 Months)

Establish a real, working quality QC program from a process and systems standpoint, building on the groundwork already started. Qualify raw materials at scale. Get product to customers cleanly and consistently, without holds or rejections after the fact.

What We Offer (Full Time Roles Only)
  • Ground-Floor Ownership - Build a quality function from the foundation up, not maintain someone else's finished system.
  • Real Growth Path - Room to grow into a Director of QC role as Osmo scales to multiple sites, with potential to grow the function into a broader quality department.
  • Catered Lunch - Mon/Wed/Fri; NJ and Brooklyn shuttles
  • 401(k) savings plan and employer match
  • Competitive salary and meaningful equity in a high-growth company
  • Flexible PTO and paid family leave
  • Commuter benefits (pre-tax transit and parking)

About Osmo

Osmo is an educational technology company that produces interactive learning games for children. The company was founded in 2013 by Pramod Sharma and Jerome Scholler and is headquartered in Palo Alto, California. Osmo's games use a combination of physical objects and digital technology to create a unique learning experience. The company's products have won numerous awards, including the Toy of the Year Award in 2015 and 2017. Osmo has partnerships with educational institutions and schools around the world and has been used in over 30,000 classrooms.
Learn more about Osmo
Size
100 employees
Industry
Founded
2013

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