Job DescriptionThe Quality Manager is responsible for providing leadership, direction, and resource stewardship for the Quality organization. He/She will lead the execution of cross-functional strategies and plans that ensure we execute the company's production system quality control roadmap.
Successful candidates demonstrate their commitment to their team by taking direct responsibility for the safety of the people, build trust and value the experience of the team around them and look to develop the people, sets high expectations for self and others, is a change agent and an effective communicator, encourages cross-functional collaboration, and shows personal resilience. This position reports to the Plant Manager with a dotted line reporting to Corporate Quality Regional Leadership. This role will supervise Quality Technicians.
- Foster a culture, including ways of working and behaviors, that is congruent with our mission, values, and success model
- Identify and implement ways of working that make quality first a shared mindset and a way of life at CBB. Focus will be on the process, not the individual
- Ability to build strong business relationships and work collaboratively across multiple functions
- End to end quality responsibility: supplier, manufacturing, and customer satisfaction
- Support the development of the Cornerstone Quality Management System and lead the execution at the factory
- Develops and executes effective methods for inspection, testing, sampling, and training
- Monitor the customer satisfaction and internal metrics, drive initiatives and projects to improve quality as a competitive advantage
- Support the development and drive the execution of the Cornerstone Production System Quality Control Pillar
- Develop and maintain the Quality Prioritization Matrix
- Lead and/or facilitate team problem solving for customer and internal quality issues to find true root cause, develop and execute Permanent Corrective Actions
- Explore, identify, and execute new technologies that improve effectiveness of our quality control systems including error and mistake proof solutions.
- Understand that speed matters and is prompt with action and information, willing to make decisions based on calculated risks, and moves issues to closure by driving teams forward
- Performs other duties as assigned
Qualifications- Bachelor's degree in engineering or related field, or equivalent experience
- Six Sigma certification preferred
- The successful candidate will have at least 6+ years of manufacturing experience and at least 3 years of quality experience
- Enthusiastic about the value quality brings to the manufacturing process and passionate about keeping technical skills up to date, understanding best practices, and deploying quality systems to achieve goals and targets
- Displays a strong ability to use data to rationally analyze and solve issues
- Excellent verbal and written communication skills with the ability to train staff
- Thorough understanding of quality control standards and methodologies
- Requires minimal travel (10%)
- Proficient with Microsoft Office Suite or related software
Additional InformationSite Address: 300 Welcome Center Blvd, Lexington, NC 27295
WHAT YOU'LL GET- Healthcare benefits starting on your first day of work
- Competitive pay
- Inclusive, collaborative environment
- Bragging rights - you'll work for the market leader in multiple product categories
- Professional development opportunities
- Tuition reimbursement
- Generous PTO
- Employee discount programs
