Position Overview:
The Quality Manager is responsible for implementing and managing Higley Construction's Quality Control Management System (QCMS) across multiple commercial construction projects. Reporting to the Senior Quality Manager, this role works closely with project teams, owners, architects, engineers, and subcontractors to ensure work is completed in accordance with contract documents, project specifications, and quality standards. The Quality Manager serves as a proactive leader in identifying quality risks, developing project-specific quality plans, facilitating inspections, and promoting continuous improvement throughout the project lifecycle. This position requires a strong construction background, excellent communication skills, and a commitment to our core values, quality, accountability, and excellence.
Responsibilities:
- Lead quality assurance and quality control efforts on multiple commercial construction projects simultaneously.
- Implement and maintain Higley's Quality Control Management System (QCMS) on assigned projects.
- Review contract documents, drawings, and specifications to identify and communicate project quality requirements.
- Develop and assist project teams with project-specific Quality Plans.
- Facilitate Quality Kick-Off Meetings and ensure quality requirements are incorporated into subcontract documents and project schedules.
- Participate in subcontractor scope review meetings and project meetings as needed.
- Coordinate and facilitate Pre-Installation Meetings for Definable Features of Work.
- Conduct First Work-in-Place Inspections and Follow-Up Inspections with project teams and subcontractors.
- Identify, track, and assist in resolving non-compliant work items.
- Evaluate subcontractor quality control procedures and provide recommendations for improvement.
- Utilize quality management software, including HammerTech and Power BI, to maintain inspection records and reporting.
- Train and support project teams and subcontractors in the use of quality management processes and software.
- Promote quality best practices, continuous improvement, and lessons learned throughout the organization.
- Provide regular quality reporting and updates to the Senior Quality Manager.
- Perform additional related duties as assigned
Skills and Abilities:
- Strong understanding of commercial construction practices, drawings, specifications, and contract documents.
- Ability to identify quality risks and develop practical solutions throughout construction.
- Excellent interpersonal, communication, and conflict resolution skills.
- Strong organizational and time management skills with the ability to manage multiple projects and priorities.
- Effective presentation and facilitation skills.
- Demonstrated problem-solving and analytical abilities.
- Ability to remain professional and effective in demanding situations.
- Strong attention to detail and commitment to quality standards.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Ability to learn and effectively utilize construction technology platforms and inspection software.
- Demonstrated leadership, mentoring, and coaching capabilities.
Qualifications:
- Bachelor's degree in Construction Management, Engineering, Architecture, or a related field; equivalent industry experience may be considered in lieu of a degree.
- Minimum of 5 years of construction industry experience in a role such as Superintendent, Project Manager, Architect, or similar construction leadership position.
- Previous quality management experience is preferred but not required.
- Experience reviewing construction documents, specifications, and quality requirements.
- Experience working with quality management software, reporting systems, and construction technology platforms is preferred.
- Pursue professional development opportunities, including obtaining ASQ Certified Construction Quality Manager certification within two years if not already attained.
#LI-EV1
Why Higley Construction?
- Employee Stock Ownership Plan (ESOP) - 100% Employee-Owned
- 25 days of Paid Time Off
- 9 Paid Holidays
- Health, Dental, & Vision Insurance
- Pet Insurance
- Health/Dependent Care Reimbursement Accounts
- 401k Contributions/Match
- Life Insurance/AD&D
- Employee Assistance Program
- Volunteer Time Off & Gift Match Program
- Paid Birthday Leave
- Paid Family Leave
- Paid Military Leave
- Short & Long Term Disability
- Years of Service Awards
- $1,500 Referral Bonus
- Mentorship Program
- Tuition/Certification Reimbursement
- Capability for up to 16 hours / week of remote work.
- Casual Friday Policy
- Cell Phone Reimbursement
- Apparel Allowance
- Enterprise/National Rental Benefits
Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.
For Cleveland, OH this ranges from $82,160 - $114,920 plus benefits and retirement program.
JOB REQUIREMENTS
The following outlines the essential functions of this role. Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions.
This position is classified as safety-sensitive as defined by the U.S. Department of Labor. Responsibilities include climbing ladders, working on scaffolding, driving motor vehicles, and walking on roofs or other surfaces commonly found in a construction site environment.
Physical Activities: This role requires driving to and from office, jobsites, meetings, client locations, events, and other work-related locations as necessary. It also may require climbing ladders and scaffolding, riding in mobile elevated work platforms at heights of up to 80 feet, and entering and working in confined or tight spaces. It involves remaining in a stationary position-standing or sitting-for extended periods, as well as frequent movement between tasks or worksites, including walking on snow-covered or icy surfaces. The position requires lifting or adjusting objects, including weights ranging from 30 to 50 pounds without difficulty, as well as performing repetitive motions involving the hands, wrists, or fingers. Use of hands and arms to handle tools, equipment, and materials is frequent, and tasks may involve operating spray test equipment, construction site tools, power tools, machinery, and heavy equipment. Employees must be able to wear fall protection gear and respiratory protection.
Environmental Conditions: Work may take place in a variety of environmental conditions, including exposure to high and low temperatures, inclement weather such as rain, wind, and snow, and getting wet during specific tasks. The role may also involve working in dusty environments, areas with extreme noise, poor ventilation, and small or enclosed spaces. In some instances, no adverse environmental conditions are expected.
This list of job requirements is subject to change at any time due to the needs of the business.
