The Corporate Quality - Quality Engineering Specialist III transforms Quality Management System (QMS) data into meaningful insights that drive product quality, customer satisfaction, and operational excellence. This role partners with cross-functional teams to develop analytics, reporting, and dashboards across NC/CAPA, supplier quality, audit management, customer issue resolution, and document control processes. Reporting to the Corporate Director, Quality Systems and Compliance, this individual plays a key role in enabling data-driven decision-making across the enterprise.
Major Responsibilities: - QMS Data Integration and Governance: Manage and optimize quality data from enterprise systems including NC/CAPA, supplier quality, audits, customer issues, document management, CRM platforms, data warehouses, and cloud-based systems to ensure accurate and actionable reporting.
- Quality Analytics and Decision Support: Analyze quality data to identify trends, risks, process gaps, and improvement opportunities. Translate complex data into actionable recommendations that support business and quality objectives.
- Power BI Reporting and KPI Visualization: Design, maintain, and enhance Power BI dashboards, scorecards, and reports that provide visibility into key quality metrics, including corrective actions, supplier performance, audit results, customer issues, and overall QMS effectiveness.
- Automation and Predictive Insights: Leverage BI tools, automation, and AI-driven analytics to streamline reporting, improve data accessibility, identify emerging risks, and support proactive decision-making.
- QMS Analytics Subject Matter Expertise: Serve as a trusted resource for Corporate Quality and business leaders by supporting KPI development, data governance, dashboard interpretation, reporting standardization, and continuous improvement initiatives.
- Travel: Ability to travel domestically up to 10% to support business, site, and Corporate Quality initiatives.
Minimum Job Requirements:Education- Bachelor's degree or equivalent experience.
Certification / License- Microsoft Power BI Data Analyst Professional Certificate required.
Work Experience- 7+ years of data analytics and Power BI experience.
- 5+ years of business analysis experience supporting project-based initiatives.
- Experience developing reports and dashboards for manufacturing, quality, service, or operational metrics.
Knowledge / Skills / Abilities- Advanced proficiency in Power BI, SQL, Python, and Microsoft Excel.
- Strong experience creating dashboards, visualizations, and performance reporting.
- Exceptional analytical, problem-solving, and critical-thinking skills.
- Ability to communicate complex technical findings to technical and non-technical stakeholders.
- Strong business acumen, professionalism, and sound judgment.
- Comfortable working in a fast-paced, evolving environment.
- Ability to influence process improvements through data-driven insights.
- Demonstrated integrity, discretion, and accountability.
- Proven ability to mentor, coach, and support team development.
Preferred Job Requirements:Education- Master's degree preferred.
Work Experience- Experience working with Quality Management Systems (QMS), manufacturing quality data, supplier quality metrics, or enterprise reporting platforms preferred.
Knowledge / Skills / Abilities- Experience with advanced data visualization, dashboard strategy, reporting automation, and analytics solutions that improve business visibility and decision-making.
