Position Summary Builds and runs a proactive, statewide Quality Control (QC) Program spanning Facilities Engineering O&M, Custodial, and Construction service lines, focused on preventing - not just catching - non-compliance.
Key Responsibilities - Establishes a systematic inspection schedule across all functional areas to verify service delivery standards.
- Builds and administers a non-conformance process: documents deficiencies, determines root cause, and tracks corrective action to closure.
- Maintains QC activity records, inspection results, and corrective actions within the National Computerized Maintenance Management System (NCMMS) to support data integrity and GSA transparency requirements.
- Analyzes QC data and performance trends to drive continuous operational improvement.
- Supports development and tracking of the contract's Acceptable Quality Levels (AQLs), including service call response, maintenance completion, and utility performance metrics.
Notice $100k-120k/yr Skills & Requirements
Required Qualifications - 5+ years of quality control/quality assurance experience in facilities, construction, or building operations.
- Experience building formal QC/QA programs for multi-site operations.
- Strong data management and reporting skills.
- Ability to obtain HSPD-12 clearance.
Preferred Qualifications - Experience with GSA quality assurance surveillance plans (QASP) or CPARS reporting.
- Six Sigma or related quality certification.
Qualifications
*Salary offered will be commensurate with the candidate's experience, qualifications, and certifications.*Our positions may require a background screening and clearance directly from the Government.*Please note that telework arrangements are subject to change based on customer requirements.ADDITIONAL INFORMATIONCompetitive benefits for eligible employees include:
- Medical & Rx
- Dental
- Vision
- Flexible Spending Accounts
- 401(k) Retirement Plan
- Life Insurance/AD&D
- Long Term Disability and Short-Term Disability
- Paid Time Off
- Holiday Pay
