Job DescriptionGENERAL PURPOSE OF JOB:Responsible for providing strategic and operational leadership for the Quality function to ensure compliance with company quality requirements for footwear, leather, and raw materials while driving continuous improvement in quality performance, manufacturing processes, and team capability. This position develops and leads a high-performing quality organization through effective coaching, performance management, talent development, and succession planning. The Quality Manager drives achievement of business objectives through data-driven decision making, statistical analysis, process validation, risk mitigation, and cross-functional collaboration to deliver world-class performance in safety, quality, delivery, cost, and people development.
ESSENTIAL DUTIES and RESPONSIBILITIES:Lead, coach, develop, and empower a high-performing quality organization through effective goal setting, performance management, talent development, succession planning, and continuous feedback.
- Build a proactive coaching culture that drives accountability, engagement, technical competency, and continuous improvement throughout the Quality function.
- Provide leadership for ensuring compliance with company quality standards, regulatory requirements, and customer expectations.
- Participate in the development and execution of quality strategies that optimize current capabilities while preparing the organization for future business needs.
- Lead quality improvement projects ensuring disciplined execution, proactive risk identification, effective corrective actions, and measurable business results.
- Provide quality expertise throughout the product lifecycle including product development, validation, commercialization, manufacturing, distribution, and customer support.
- Audit and evaluate suppliers to ensure compliance with quality requirements, process controls, and business expectations.
- Partner with Supply Chain, Product Creation, Manufacturing, Engineering, and Strategic Sourcing teams to improve product quality, process capability, and operational performance.
- Insure effective collaboration within Supply Chain, product creation and all other business partners.
- Analyze quality, manufacturing, supplier, and field performance data to identify emerging trends, drive corrective actions, and improve overall business performance.
- Develop and implement goals and action plans aligned with business objectives related to safety, quality, delivery, cost, and people.
- Serve as a key leader in quality risk assessment, issue escalation, investigation oversight, and mitigation planning.
- Champion the sharing of lessons learned, best practices, and quality knowledge throughout the organization.
- Provide leadership and governance as a CAPA Board member, ensuring quality investigations are thorough, timely, data-driven, and effective
- Foster strong cross-functional relationships that promote collaboration, alignment, and execution across business functions
QualificationsEDUCATION and EXPERIENCE:- Bachelor of Science degree and 5 - 7 years progressively responsible related experience; or equivalent combination of education and experience.
- Experience in Footwear, Leather, Apparel, Consumer Products, or related manufacturing environments strongly preferred
- Experience with process validation, process control, risk assessment, and implementation of corrective and preventive action systems.
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