We're looking for a Paint Quality Assurance Engineer to bring their passion, precision, and problem-solving skills to our paint department in Torrance, CA. If you share our passion for beautiful cars, thrive on details, and want to be part of something extraordinary, this is your chance.
Why You'll Love This Role:
- Under direct supervision, the Paint Quality Engineer will be responsible for providing support to our internal or external customers on Quality Improvement opportunities during the surfacing and painting stages of the Singer vehicle build
- As part of the quality organization, you will focus on continual improvement, emphasizing defect prevention and the reduction of variation and waste across production operations
- You will monitor our manufacturing processes, quality data systems, first pass yield, COPQ and continuous improvement opportunities to implement the best practices across the value stream in a manner that demonstrates, "Everything is Important"
- You must be a problem-solver at your core, have a strong quality and customer-focused mindset, and have the personal drive and stamina for relentless, continual improvement
What You'll Do:
- Establishes and ensures conformance to engineering and quality standards, product specifications, and highest customer expectations in the paint department
- Contains defective products through ownership of problem definition (8D's), Root Cause Analysis (RCA's), dispositions review, tracking of resolution effectiveness, and Containment coordination
- Detects non-conformances and process variations through use and standardization of Change Control management, and both Internal auditing and Layered Process auditing
- Leads cross-functional problem-solving teams to drive process and product improvements related to the surfacing and paint processes; uses QA methodologies to manage and facilitate issue resolution including root cause investigations and the development, implementation and monitoring of effective corrective and preventive actions
- Guides form, fit, function, manufacturability, and durability through input at program development stages
- Prevents customer satisfaction and durability issues by coordinating Failure Mode Effects Analysis (FMEA's), product design specifications and tolerances reviews, past problem history, and supplier development
- Develops and releases product/process control plans, inspection standards, quality and testing plans and instructions, visual work instructions, technical specifications, and various manufacturing validations
- Implements quality compliance, assurance, control, and improvement initiatives across the enterprise
- Works with Manufacturing, Engineering, Customer Experience and Quality personnel to support the resolution of internal and external quality issues related to paint
- Supports development and management of MRB in the paint department
- Works with Supply Chain leadership and Quality personnel to drive improvements and enforce compliance in supplier quality performance (related to paint)
- Establishes and implements metrics for monitoring system effectiveness and to enable other functional managers and Quality team members to make sound quality decisions - product, supplier, customer, regulatory and systems quality
- Supports contract reviews for new contract awards, customer, and supplier LTA
- Manages production and quality Record Retention & Management process within area of responsibility
- Performs other duties as assigned
Who We're Looking For:
- Good understanding of custom paint application paint process from surfacing to final paint application, preferably in a low volume high mix environment, where paint is applied manually not through automation
- Experience and/or certifications in automotive paint processes like pretreatment, e-coat, primer, basecoat, clearcoat, curing, polishing, and rework
- Knowledge of paint defects such as orange peel, runs/sags, dirt nibs, fisheyes, solvent pop, pinholes, blistering, color mismatch, dry spray, and adhesion issues
- Understanding of paint booth/environmental controls, including temperature, humidity, airflow, and contamination control
- Demonstrated ability to communicate effectively across all business levels and functions of both internal Manufacturing and Supplier relations
- Detail oriented, effectively handle multiple priorities, have a strong quality mindset, can meet tight deadlines, and enjoy working in a team environment
- Effective written and verbal communications skills; ability to express ideas clearly and actively listen to others
- Strong presentation skills
- Knowledge of basic computer skills, including MS Office Suite
- Excellent time management with an ability to balance multiple projects and timelines
- Strong organizational, problem-solving, and collaborative skills with the ability to prioritize efficiently and effectively within and across departments
- Positive attitude and strong work ethic
What We Offer - Benefits Driven by You:
The starting pay range for this position is between $117,386.00 - $156,515.00 annual salary, plus bonus. Actual compensation will be determined by skills, experience, and relevant education or training.
Our mantra Everything is Important guides us every day, so naturally we also believe Everyone is Important. Our benefits and perks are thoughtfully curated to invest in the well-being, growth, and long-term success of our team both inside and outside the shop.
Health & Wellness
- 80% employer-covered medical, dental, and vision premiums for employees and family with choices for HMO & PPO plans
- Tax-free savings options via HSA and FSA, including employer HSA contributions
- Employee Assistance Program (EAP)
- Life insurance, short- and long-term disability coverage
Time Off & Flexibility
- Generous Paid Time Off (PTO)
- 13 paid holidays annually, including the week between Christmas and New Year's
Financial Benefits
- Annual bonus plan
- 401(k) with company match
- Annual merit increases following performance reviews (when eligible)
- Monthly cell phone reimbursement
Perks & Extras
- Free snacks! (monthly snack stipend at our mini-mart)
- "Working Advantage" employee discount program for travel, entertainment, amusement parks, and more
- Tools provided for technicians
- Team events and company gatherings throughout the year
- Discounted pet insurance through MetLife
- Employee-led clubs based on interest: books, movies and (of course) cars!
- Access to exclusive Singer-branded merch!
Growth & Development
- Annual performance reviews to provide feedback and aid employee development
- Ongoing learning and development opportunities
- Access to Singer's learning platform (Singer Learn) containing over 115,000 courses on a wide variety of topics - coming soon!
- Transparent leadership communication through quarterly town halls
