5+ years in manufacturing quality, including 2+ years in a lead or supervisory role
Associate's degree or higher in a technical field preferred; equivalent experience considered
Hands-on experience with ISO 9001, QMS, and QC lab testing
Ability to read engineering drawings and specifications
Working knowledge of SPC, Gauge R&R, and structured problem solving
Proficiency with Microsoft Office and ERP or quality software
ASQ certifications or Lean/Six Sigma Green Belt is a plus
Responsibilities
Model and enforce a zero-injury culture within the QC team
Schedule, supervise, train, and evaluate inspectors and technicians
Ensure inspections and tests adhere to approved procedures and customer specifications
Make disposition calls and manage the MRB process with Engineering and Operations
Initiate NCRs and verify corrective actions
Track and report QC KPIs and drive improvement plans
Lead continuous improvement efforts and support ISO 9001 audits
Benefits
Medical, dental, life insurance, and long-term disability starting after 30 days
Paid time off and 10 company holidays
401(k) with company match
Referral rewards program
Opportunity to build and lead a quality team at a mission-driven company
Full Job Description
What You'll Own
Your team and safety
Model and enforce a zero-injury culture in the QC team and lab
Schedule, supervise, train, coach, and evaluate inspectors and technicians, partnering with HR on corrective action
Recommend headcount, training, and equipment needs
Product conformance
Ensure inspections and tests follow approved procedures, control plans, and customer specs
Make disposition calls (accept, hold, rework, scrap) and run the MRB process with Engineering and Operations
Initiate NCRs, contain issues immediately, and verify corrective actions work
Oversee SPC on the floor and escalate out-of-control conditions right away
Lab and measurement systems
Oversee lab operations, test data integrity, and certificates of conformance
Manage the calibration program with full traceability and Gauge R&R support
Results and improvement
Track and report QC KPIs, including first pass yield, scrap, rework, and defect rates, and drive improvement plans
Maintain inspection plans, work instructions, and SOPs
Lead 5S, Lean, and continuous improvement efforts
Support ISO 9001 audits, customer complaints, and supplier feedback
Lead shift handoffs and partner with Operations, Engineering, Maintenance, and Supply Chain
What You Bring
5+ years in manufacturing quality, including 2+ years in a lead or supervisory role
Associate's degree or higher in a technical field preferred; equivalent experience considered
Hands-on experience with ISO 9001, QMS, inspection equipment (calipers, micrometers, gauges, optical or CMM), and QC lab testing
Ability to read engineering drawings, GD&T, and specifications
Working knowledge of SPC, Gauge R&R, NCR/CAPA, and structured problem solving (5 Whys, Fishbone, 8D)
Proficiency with Microsoft Office and ERP or quality software
Proven ability to coach and hold a team accountable, and sound judgment under schedule pressure
Working knowledge of California wage-and-hour requirements for supervised employees
Willingness to work off hours, weekends, or off-shifts as needed
Ability to pass an E-Verify background check
ASQ CQI, CQT, CQE, or Lean/Six Sigma Green Belt is a plus
What We Offer
Medical, dental, life insurance, and long-term disability, starting the first of the month after 30 days
Paid time off and 10 company holidays
401(k) with company match
Referral rewards program
The chance to build and lead a quality team at a company with a mission that matters
Work Environment
The QC Supervisor position works in a combination of settings, from office and quality control lab to a safety-sensitive manufacturing environment. The QC Supervisor will spend a significant portion of each shift on the production floor, near and around large-scale production processes and equipment, to direct inspection activities, interact with production teams, and observe processes. The position also spends time in the quality control lab supervising testing, reviewing and approving test records, analyzing data, and preparing reports. Occasionally, the QC Supervisor will visit suppliers, vendors, or customer sites to review quality issues. Occupational health and safety practices are essential in manufacturing environments; the QC Supervisor is expected to adhere to safety protocols, wear appropriate protective equipment, and ensure team members do the same.
