JOB TITLE: Pulp and Paper Sales & Service Engineer, Eastern Territory
DEPARTMENT: Cesco Solutions, a Tidal Vision Company
REPORTS TO: Operations Manager, East Region, North America
STATUS: Full time, exempt
LOCATION: Located in Eastern USA
SALARY RANGE: $110,000- $125,000/yr based on interview outcome and overall qualification (Additional Compensation: commission program based on percentage gross margin)
BENEFITS: Medical, dental, and vision insurance, optional FSA/HSA, 401k with 6% employer match, life and AD&D insurance, Employee Assistance Program, short & long term disability, tuition reimbursement, 21.67 days of paid time off + 10 holidays
Job Summary:
This is a unique opportunity to join a growing organization. We are looking for a Pulp and Paper Sales and Service engineer with experience in the chemical industry, or a related field. The successful candidate will work closely with team members to ensure customer satisfaction and provide exceptional customer support to potential and existing clients. This candidate is required to travel to meet current and existing clients as needed.
Essential Job Functions (Sales & Service):
- Generate and execute sales plans with new and existing customers to achieve growth targets.
- Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation strategies to drive sales growth.
- Develop strong relationships with key stakeholders, including plant and facility executives, to foster long-term partnerships.
- Provide on-site and virtual technical support to customers by identifying and resolving challenges and escalating issues as needed.
- Support clients with repairs and maintenance to uphold our chemistry / equipment programs.
- Engage in problem-solving by conducting system analyses, interpreting data, and providing written recommendations to ensure optimal customer operations.
- Ensure customer satisfaction by providing comprehensive training on Cesco products, verifying proper application equipment functionality, and troubleshooting operational issues.
- Actively promote and support Cesco innovations and technology within assigned accounts to strengthen long-term business relationships.
- Must be willing to travel as needed (50%+) throughout the region.
- Clean driving record and valid drivers license.
Basic Qualifications:
- 5+ years in the wastewater treatment industry and pulp and paper, with a primary focus on customer accounts and sales.
- Must have technical knowledge of wastewater treatment plants, including a variety of experience in food and beverage, pulp and paper or closely related.
- Must be willing to travel throughout the region (50%+). Open to applicants in Eastern USA.
Preferred Qualifications:
- 5-10 years experience selling chemical solutions.
- Expert level knowledge of Microsoft Office Suite.
- Bachelor's degree in chemistry, biology or related field.
Working Conditions and Physical Requirements:
- While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools, or controls and reach with hands and arms.
- The employee is frequently required to stand, talk, hear, walk, etc., and sometimes needs to lift and/or move various weighed objects.
Licensing & Special Requirements
- Incumbent is subject to a background check.
- Local State Driver's license and proof of insurance required by the time of hire.
