Public Safety Communication Technology Manager

Kenai Peninsula Borough

$83K — $103K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required.
  • 6 years of experience in radio systems and electronics necessary.
  • Strong knowledge of RF fundamentals and P25 digital radio systems expected.
  • Familiarity with Alaska Land Mobile Radio (ALMR) system desirable.
  • Experience with Motorola hardware and software is a plus.
  • Proven ability to communicate complex information effectively in both verbal and written formats is essential.
  • Must possess a valid, unrestricted driver's license and pass extensive background check.

Responsibilities

  • Install and maintain radio subscriber units for public safety agencies.
  • Design and repair conventional repeater systems across Kenai Peninsula Borough.
  • Supervise communications technology staff and manage performance evaluations.
  • Provide technical support for various communication transport technologies.
  • Maintain radio dispatch consoles and assist with mobile CAD implementation.
  • Coordinate borough-wide radio purchasing and assist in preparing RFPs.
  • Respond to and troubleshoot emergency maintenance for communications equipment.

Benefits

  • Comprehensive health insurance coverage begins on date of hire.
  • Flexible dental and vision plans available.
  • Generous paid time off (PTO) and holidays.
  • Participation in the State of Alaska Public Employees Retirement System (PERS).
  • Employee Assistance Program offerings for personal support services.
Full Job Description
Salary: $83,158.00 - $103,147.00 Annually
Location : Emergency Operations Center - 253 Wilson Lane, Soldotna, AK
Job Type: Full-time
Department: E911-DISPATCH
Division: E911-DISPATCH
Opening Date: 08/13/2026
Closing Date: Continuous
Special instructions for job posting: Open Till Filled

Please be sure to attach requested documents to application.

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Definition
Under the general direction and supervision of the Public Safety Communications Director or their designee, the Communications Technology Manager is responsible for designing, installing, troubleshooting, analyzing, repairing and maintaining radio frequency systems and specialized radio units used at SPSCC Dispatch and KPB public safety agencies. In coordination with KPB IT, oversees SPSCC's communications infrastructure as a whole.

Minimum Qualifications
High school diploma or GED; six years of progressive responsibility in radio systems and electronics, including knowledge of RF fundamentals, P25 digital radio systems, and Motorola hardware and software. Knowledge of Alaska Land Mobile Radio (ALMR) system, Motorola dispatch consoles, and Motorola CPS software highly desired. Proven capacity to work autonomously, utilizing sound judgment and initiative to solve problems and make effective decisions with minimal supervision. Proven ability to communicate complex information clearly and professionally in both verbal and written formats. Must have and maintain a valid, unrestricted driver's license. Must be able to pass an extensive background check. Ability to obtain and hold Alaska Public Safety Information Network (APSIN) security clearance is mandatory.

Essential Functions
  1. Installs, maintains, and programs radio subscriber units for KPB public safety agencies.
  2. Designs, prepares, installs, maintains, and repairs conventional repeater systems for use throughout the Kenai Peninsula Borough, or coordinates with contracted resources to provide these services.
  3. Supervises SPSCC communications technology staff including scheduling, performance evaluations, setting priorities and providing support/direction.
  4. Provide technical support for voice and data communications transport technologies including wired (copper), wireless (including point-to-point, point-to-multi point, and Wireless Access Points), and fiber optic cable including provisioning, installation, testing, modification and maintenance at both the circuit and systems levels.


  1. Assists with mobile CAD implementation and maintenance and maintenance of other miscellaneous communications equipment.

  1. Maintains site books, code-plug library, and other documentation related to KPB owned and utilized communications infrastructure.
  2. Maintains and provides support for SPSCC's radio dispatch consoles, currently the Motorola MCC 7000 series.
  3. Coordinates borough-wide radio purchasing with appropriate departments and service areas. Recommends products and assists in the preparation of RFP's and similar documents.
  4. Assists in preparation and review of communication system plans and specifications; interprets and reviews plans; maintains and monitors reports, logs and summaries of daily activities; diagnoses and analyzes communication systems and equipment to locate malfunctions and determine appropriate corrective actions; coordinates with contracted vendors for radio system service.
  5. Provides radio operating training and support radio system infrastructure operations at SPSCC. At the discretion of the Public Safety Communications Director, provides similar training and support to KPB public safety agencies.
  6. Responds for emergency maintenance and repair to equipment as necessary.
  7. Working knowledge of principles and practices related to the technical support of enhanced and next generation 9-1-1 systems, Emergency Medical and Fire Dispatch, HIPAA, and National Incident Management System.
  8. Coordinates with SPSCC Technical Specialist, CAD Specialist, and IT Director when addressing IT/technology integrations. May assist with general technology implementation and troubleshooting.

Other Functions:

  1. May maintain records and schematics and prepare reports.
  2. Performs general maintenance and electrical duties as required to support and maintain radio or communications infrastructure or works with KPB maintenance department for such needs.
  3. Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues for radio systems, such as transmitters, receivers, and antenna networks.
  4. Other related duties as assigned.

Physical Demands
While performing the duties of this job, the employee is frequently required to use hands and fingers dexterously to operate office equipment, and to communicate orally; regularly required to sit and occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally transport up to 30 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We look forward to reviewing your application. Thank you for applying!
Kenai Peninsula Borough Self-Insured Health/Rx /Dental/Vision Plans
• Coverage begins on date of hire into a regular position.
• Biweekly payroll (24 pay periods); employee's contribution (pre-tax) deduction
• Borough-provided contribution for HSA or HRA

High Deductible Health Plan
Calendar Year Deductible:
Individual - $2,000*
Family - $4,000*Calendar Year Out-of-Pocket Maximum:
Individual - $5,500 In-Network / $15,000 Out-of-Network
Family - $9,000 In-Network / $30,000 Out-of-Network

A spousal coverage surcharge of $150 per month ($75 per pay period) will be assessed if an employee's spouse declines health coverage available through his or her employer and is enrolled in the KPB Plans, or if the spouse elects to enroll in a reduced benefit plan which shifts primary coverage to the Kenai Peninsula Borough Health Plan.

Prescription Drug Plan Note:

Calendar Year Deductible:
Individual - $2,000*
Family - $4,000*
* Medical and prescription deductibles are combined and cross-accumulate
* Medical and prescription out-of-pocket maximums are combined and cross-accumulate

Employee Health Premiums per Pay Period (24 per year):
Employee $47.50 ($95/month)
Spouse $47.50 ($95/month)
Children (1 - 5) $12.50 (per each child / $25 per child/per month)
Children (6+) $75 ($150 total/month)

Dental Plan
Calendar Year Deductible
Individual - $75 / Family - $250Annual Maximum Benefit per Person - $2,500
Vision Plan
There is no deductible applicable to the Vision Plan.
Eligible expenses include eye exams, lenses and frames and contact lenses.
Dental/Vision Premiums per Pay Period (24 per year):
Coverage for employee and all eligible, enrolled dependents$15 ($30/month)

Borough Contribution to HSA or HRA
Health Savings Account
Calendar Year Contribution
$1,500 Individual / $3,000 Family
Health Reimbursement Arrangement
Calendar Year Contribution
$1,500 Individual / $3,000 Family
Employees who elect to participate in, and meet eligibility requirements for, the HRA or HSA, shall have the Employer's contribution, *pro-rated, deposited into their account in equal monthly installments during the first pay period paid on the first payday of each month.

Guardian Flight AirMed & LifeMed AK transportation
Discounted family membership for air ambulance services available at employee's expense.
Employee Assistance Program
Offered through Magellan Health, this program provides free support services to employees & their family. Options include limited counseling, wellbeing coaching, legal services & more.
Flexible Spending Accounts
Employee funded via pre-tax deduction. These optional accounts include a Medical FSA for qualifying medical/dental/vision expenses, a Limited Purpose FSA for qualifying dental/vision expenses, or a dependent care FSA for qualifying childcare/eldercare expenses. All accounts have maximum annual limits set by the IRS & must be elected annually.
Group Life and AD&D
A life insurance policy for all regular status employees in an amount equal to the employee's annual salary. A $2,000 policy is also provided for spouse and dependent children.
Additional Group Life and AD&D
Additional life insurance available at employee's expense.
Supplemental Insurance Policies
Supplemental policies including accident, cancer, disability and critical illness available through Colonial Life at employee's expense via payroll deduction.
Pet Insurance
Discounted rates for pet insurance through MetLife available at employee's expense.
Personal Leave - Paid Time Off-PTO
Employees accrue 6.47 hours of PTO from date of hire and it is available to use immediately. Accrual increases according to a 2, 5, and 10-year schedule.
Holidays
Ten scheduled holidays plus two floating holidays.
Administrative Leave
Administrative employees receive up to 80 hours of administrative leave per calendar year.
Retirement
Enrollment in the State of Alaska Public Employees Retirement System (PERS) is mandatory. Employee/ Employer contributions dependent on PERS Tier Level employee is hired under.
Please note, PERS calculates service based on 6 hrs. per day/30 hrs. per week as full-time. If working less than this, your years of service (used to determine vesting schedule, retirement etc.) will be prorated accordingly. Please contact PERS for more information.
Supplemental Retirement Accounts
Available at employee's expense through MissionSquare Retirement. Options include an optional, employee-funded, pre-tax 457 deferred compensation program and/or a post-tax IRA.

*pro-rated is defined as $125.00 per month for an individual or $250.00 per month for a family, based on month of hire for new hires. This is based on the Boroughs contribution for a Full-Time employee of $1500.00 per year for an individual or $3000.00 per year for a family.

This is only a Summary Sheet. Please see full Medical/Rx and Dental/Vision Plans for schedule of benefits and coverage. Consult your current Collective Bargaining Agreement as well as applicable KPB policies/procedures regarding other benefits outlined above.
01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully, and certify that your responses can be verified from information within your application and by reference?
  • Yes
  • No

02

COVER LETTER: This job posting requires a cover letter attached to the application. Have you attached your cover letter, as required, which highlights my knowledge, skills, abilities and experience as they pertain to the responsibilities listed in the job description. I understand if this is not attached, my application will not be considered.
  • Yes
  • No

03

RESUME: This job posting requires a resume attached to the application. I understand if this is not attached, my application will not be considered.
  • Yes
  • No

04

Do you have a high school diploma or GED?
  • Yes
  • No

05

Do you currently possess a valid, unrestricted State of Alaska Driver's License?
  • Yes
  • No

06

Do you have six years of progressive responsibility in radio systems and electronics including knowledge of RF fundamentals, P25 digital radio systems, and Motorola hardware and software?Briefly describe your experience:
07

Do you have knowledge of Alaska Land Mobile Radio (ALMR) system, Motorola dispatch consoles, and Motorola CPS software?
  • Yes
  • No

08

Can you work autonomously, utilizing sound judgment and initiative to solve problems and make effective decisions with minimal supervision?
  • Yes
  • No

09

Please provide name, address, email address and contact numbers for three (3) personal references.If you have provided this information on your application, this question is N/A.
10

Please provide name, address, email address, and contact numbers for three (3) professional references.If you have provided this information on your application, this question is N/A.
Required Question

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