ROLE OVERVIEWThe Global Process Owner (GPO) - Procure-to-Pay (P2P) is a strategic leader responsible for designing, governing, and continuously improving the end-to-end P2P process across the enterprise. This role focuses on process effectiveness, efficiency, and scalability - driving transformation, automation, and systems integration to deliver compliant and streamlined P2P solutions. The Global Process Owner - Procure-to-Pay delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACTSuccess is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact (Build Championship Teams)
Cross-Functional Leadership:- Partner with IT, Procurement, and Finance leadership to evaluate and implement enabling technologies and process improvements, preparing and presenting business cases with cross-functional inputs.
- Collaborate with leadership across the organization to advance enterprise-wide finance transformation initiatives, bringing insights and ideas to improve efficiency and effectiveness.
- Lead integration activities associated with acquisitions, divestitures, and transitions, establishing standard Transition Service Agreement (TSA) rules and metrics to ensure vendor payments remain prompt and compliant.
People Leadership:- Position the organization to sustain high performance through high-growth periods marked by rapid change, including process shifts, system upgrades, and acquisition integrations.
- Establish a culture of accountability by monitoring KPIs at the team level, driving stronger performance measurement and transparent reporting across the P2P function.
- Take a leadership role in streamlining the financial close, monthly financial reporting and analysis, and project implementation - keeping Financial Planning and Analysis teams and other functional groups well informed.
Fan & Customer Impact (Obsessed with Fans)
- Monitor and evaluate the performance of full-cycle accounts payable operations, ensuring processes are executed accurately and on time, in alignment with established policies and compliance standards.
- Design and govern P2P processes that prioritize user experience, ensuring internal business units and external suppliers receive consistent, seamless service.
- Ensure vendors are paid promptly and in accordance with procurement policy, maintaining trust and reliability across the supplier network.
- Align P2P process design with organizational goals and business needs, delivering solutions that support both operational continuity and long-term scalability.
Innovation & Problem Solving (Limitless Entrepreneurial Spirit)
- Develop and execute a strategic roadmap for P2P transformation, focusing on automation, standardization, value-add solutions, optimization, compliance, and elimination of unnecessary work.
- Drive systems integration initiatives across ERP platforms - including Oracle Fusion, Microsoft Dynamics, and SAP - ensuring alignment with business needs and process design.
- Identify and lead enhancement opportunities that leverage emerging technologies, applying process improvement methodologies such as Lean and Six Sigma where applicable.
- Use data and analytics to surface insights that inform continuous improvement and drive innovation across the procure-to-pay cycle.
Ownership & Execution (Determined & Relentless Mindset)
- Establish and monitor KPIs to measure process effectiveness, service delivery, and cost control, using data to drive performance and accountability across the P2P function.
- Lead multiple large-scale or complex transformation projects simultaneously, managing scope, timeline, and stakeholder alignment with rigor and precision.
- Apply deep knowledge of internal controls, compliance frameworks, and financial regulations to ensure the integrity and auditability of all P2P processes.
- Manage ambiguity and drive change in a complex, fast-paced global environment, exercising sound judgment and decisive action to resolve system and process-related issues quickly.
AI & DIGITAL CAPABILITYWe are building a future-ready organization. This role is expected to:
- Apply AI and technology to improve efficiency, quality, and outcomes
- Use data and digital tools to inform decisions and enhance performance
- Demonstrate curiosity and adaptability in adopting new technologies and ways of working
- Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRINGRequired Qualifications:- 15+ years of experience in finance operations, accounts payable, procurement, or P2P leadership roles, with proven expertise in managing global P2P processes and leading large-scale transformation initiatives.
- Hands-on experience with ERP systems and implementations, including Oracle Fusion, Microsoft Dynamics, and SAP, as well as procurement and AP automation tools.
- Deep understanding of internal controls, compliance frameworks, and financial regulations, with a strong track record of designing, documenting, and implementing process improvements.
- Exceptional communication and stakeholder management skills, with demonstrated ability to engage effectively at all levels of management and drive cross-functional alignment.
- Advanced analytical, statistical, and problem-solving capabilities, combined with strong business acumen encompassing financial management, long-term vision, and executive presence.
- Proven ability to manage multiple large-scale or complex projects concurrently while leading multi-faceted teams through periods of significant organizational change.
- Experience managing outsourced finance and accounting functions and/or remote workforces; familiarity with process improvement methodologies such as Lean or Six Sigma is a plus.
Education:- Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or Information Systems required.
- Advanced degree (MBA) and/or Certified Public Accountant (CPA) designation preferred.
WORK LOCATIONHybrid: The primary place of performance of this role is the Company's office located in Jacksonville, FL, subject to the Company's current hybrid work policy. This role currently requires in-office presence Tuesday, Wednesday, Thursday.
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
