Waymo

Proving Ground Technician Manager

Waymo • $130K — $137K *
Tempe, AZ 85281In-Person
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in high-tech environments focusing on fleet operations or automotive testing.
  • Strong technical communication skills to interact with stakeholders and analyze fleet performance issues.
  • Proven experience in workshop management and supporting technician teams in closed course testing environments.
  • Demonstrated ability to adapt to changing testing configurations for both software and hardware.
  • Exceptional analytical skills for identifying improvement opportunities and conveying them effectively.
  • Familiarity with OEM diagnostic tools and self-driving vehicle systems.

Responsibilities

  • Manage detailed and complex testing program requirements for the Waymo driver.
  • Adapt resources and priorities to changing operational needs and testing volumes.
  • Prioritize workflows based on input from program managers and manage conflicts effectively.
  • Establish operational metrics and SLAs with vendor teams to maintain optimal fleet health.
  • Coordinate testing schedules and project priorities with engineering leads to meet program goals.
  • Project team growth and resource allocation to support rapidly advancing testing demands.
  • Advocate for technician workforce needs to ensure seamless support of testing and engineering operations.

Benefits

  • Participation in a discretionary annual bonus program.
  • Eligibility for an equity incentive plan.
  • Access to a comprehensive benefits program.
  • Potential for professional development opportunities.
Full Job Description
In this role, you will scale global fleet readiness by diagnosing novel issues, enable Waymo partners in depots, & support our engineering peers to ensure rapid platform enablement to deliver the Waymo Driver to the world. This role will work onsite in the office and reports to the Senior Lead, Fleet Readiness. You will: • Manage complex and novel testing program requirements with high detail and concise feedback loops to effectively develop the Waymo driver and new OEM integration platforms at scale. The program requires close coordination across multiple testing facilities to support upcoming vehicle platforms and shifting testing volume. • Maintain the ability to pivot resources and realign to dynamically shifting needs of accelerated programs. This includes managing the shift in work volume from technically mature platforms and systems to less mature vehicles. As well as upcoming platform mules and very early prototypes. • Intake information from program managers to effectively prioritize new workflows, overlapping requirements, and conflicting needs across high priority asks from Waymo. Priorities must align with shifting fleet counts, including the scaling of multiple vehicle configurations through early phase NPI including non production interposer builds and the management of decommissioning at end of life. • Establish SLAs and KPIs with our extended workforce teams and vendor managers to maintain rigorous operational metrics. These targets will cover key scope areas such as fleet health maintenance, work order resolution, and the build-up of specific hardware testing lab assets. • Coordinate testing priorities and workflows with cross-functional engineering leads, including the Systems Engineering teams responsible for allocating and running closed course testing missions. Manage both short term and long term priorities with project leads and on site staff to ensure operational effectiveness and program milestones are met. • The Proving Grounds manager must effectively plan, manage and project the growth of their teams and resources relative to the overall programs they support. Advocating where required to ensure the technician workforce can meet the demand requirements of engineering and testing as Waymo rapidly expands its mission to be the world's safest driver. You have: • A high level of technical capacity to effectively communicate across multiple stakeholders, support root cause analysis on trending issues impacting fleet performance, commit to the continuous improvement of the resources and fleet broadly across the closed course portfolio, and integrate seamlessly with the Systems Engineering ecosystem. • Workshop management experience. Specifically experience supporting technician teams, testing environments and a deeper understanding of tooling and infrastructure required for successful testing in a proving ground or closed course environment. • Experience supporting rapidly changing testing configurations in software (firmware) and hardware across multiple platforms at the same time. • The ability to pivot resources and realign to dynamically shifting needs of accelerated programs, transitioning from mature platforms to highly complex, less mature assets. • Strong verbal, written, and interpersonal communication skills, with the ability to work effectively with cross-functional teams, external partners, and executives. • Analytical skills to identify developmental opportunities and communicate them effectively. We prefer: • Experience with OEM and novel diagnostic tools for testing and or troubleshooting. Specifically in unique validation environments to further develop platforms and processes. • High level understanding of various self-driving vehicle systems (sensors, compute, wiring, power, vehicle actuators, chassis communication, controls, etc.), and mastery of one or more. • Technical hands on experience with vehicle platforms to understand the end to end requirements of vehicle test and fleet maintenance. • Experience designing, improving, and deploying operational processes using change management best practices. • Familiarity with fleet operations or fleet management principles. Travel requirements: Up to 20% The expected base salary range for this full-time position is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range $130,000-$137,000 USD

About Waymo

Waymo LLC is a self-driving technology development company. It is a subsidiary of Alphabet Inc., the parent company of Google. Waymo develops autonomous driving technology and provides ride-hailing services through its Waymo One program. The company has been testing its self-driving technology on public roads since 2009 and has logged millions of miles of autonomous driving. Waymo has partnerships with several automakers and has been working on developing autonomous trucks for use in logistics.
Learn more about Waymo
Size
2,000 employees
Industry
Founded
2009

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