Protective Services Specialist 4 (PCN 063951)

Salary: $3,558.40 Biweekly
Location : Juneau, AK
Job Type: Full Time
Job Number: 55437
Department: Family & Community Services
Opening Date: 09/25/2026
Closing Date: 11/23/2026 5:00 PM Alaska
Division: Office of Children's Services
Position Open To: Alaska Residents Only
Bargaining Unit: Supervisory
Range: 20

Job Description
**THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENED**
"This position is currently under review as part of the Child Protection Services Study; therefore, the title and/or pay range currently assigned may be subject to change upon implementation of this class study."
This position is open to Alaska Residents.

Please check the definition below to determine if you qualify.
The Department of Family and Community Services,
Office of Children's Services (OCS) is
recruiting for a full-time Protective Service Specialist 4 located in
Juneau, Alaska.

What you will be doing

This position is responsible for ensuring safe children and strong families through providing support for the agency in achieving timely permanency outcomes for children in care. The individual in this position is responsible for supervising two Protective Services Specialists and one Social Services Associate. This position is based in Juneau and is responsible for Regional Permanency Specialist duties for both the Southeast and Western Regions. This position identifies and removes barriers to permanency for children and families and ensures case work decisions adhere to OCS policy and procedure, the practice model, and Federal and State statutes and regulations. The individual in this position will maintain a tracking system for children in out-of-home care, conduct regular reviews of cases through a permanency lens, ensure timely referrals for home studies are made and will read and approve completed home studies and home study updates. The position will consult with OCS staff and partners regarding permanency related issues. The individual in this position is also responsible for a variety of administrative functions that are critical to program operations

For information on the Juneau community (including schools, hospitals, housing) please review the

We are seeking a candidate with the following competencies:
• Flexibility (**): Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.
• Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
Special Note

• This position requires a valid Alaska driver's license.
• Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

To view the general description and example of duties for a Protective Services Specialist 4 please go to the following link:
Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
• Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
• Developing Others: Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Influencing/Negotiating: Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals.

equivalent to those typically gained by
Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Special Note:
Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.
Additional Required Information

At time of interview applicant is requested to submit:

• A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
• A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
  • Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION
To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

RECRUITMENT SCOPE
This position is open to Alaska Residents only. Please check our to determine if you qualify.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired duri