Customer Proposals Manager
Location: The actual location of this job is in Portsmouth, NH or Walkersville, MD.
The Proposal Senior Manager leads technical solution strategy across complex and high-value opportunities, setting the technical direction that differentiates Lonza from competitors. The role goes beyond proposal execution to design integrated customer solutions, influence deal positioning, and elevate technical value creation across the portfolio.
Operating in high-ambiguity environments, the Senior Manager drives cross-functional collaboration, coaches others in solution design, and embeds best practices that strengthen win probability and customer experience across the business.
This role is primarily based on site. Working together in person supports close, realtime collaboration and the technical precision needed to manufacture medicines to the highest quality and safety standards. We offer flexibility to work remotely for no more than 20% of your time. Requests are considered on a casebycase basis, in line with business needs.
What you will get:
The full-time base annual salary for this position is expected to range between $117,000 and $170,000 In addition, below you will find a comprehensive summary of the benefits package we offer:
- Performance-related bonus.
- Medical, dental and vision insurance.
- 401(k) matching plan.
- Life insurance, as well as short-term and long-term disability insurance.
- Employee assistance programs.
- Paid time off (PTO).
- And much more.
Compensation for this role will be determined by the candidates qualifications, skills, experience, and relevant knowledge.
What you will do:
- Lead technical solution strategy for complex, high-value, and strategically important customer opportunities
- Design integrated, differentiated customer solutions that maximise win probability and commercial value
- Influence deal positioning through advanced solution framing, competitive strategy, and value articulation
- Lead internal alignment across sites, technologies, and functions to deliver complex proposals effectively
- Drive continuous improvement of technical sales methodologies, tools, and solution frameworks
- Coach and mentor Technical Sales Managers in consultative selling, solution design, and proposal leadership
- Translate market signals and customer feedback into improvements in technical offerings and sales strategy
- Own the technical and commercial integrity of defined CPQ bundles and complex stage combinations, ensuring integrated solutions are accurate, competitive, and scalable across opportunities.
- Partner with commercial leadership to define and execute win strategies for priority opportunities
What we are looking for:
- Bachelors degree required, preferably in Life Science or related field
- Advanced solution strategy and technical differentiation skills
- Ability to operate in high ambiguity and complex deal environments
- Ownership of CPQ bundles and integrated scope design
- Strong influencing skills across senior technical and commercial stakeholders
- Track record of winning complex, high-value opportunities preferred.
- Involvement in new offering or framework development preferred.
