5+ years in project management, content development, marketing, or business operations
3-5 years of experience in Hospitality, F&B, or Retail
Bachelor's degree in a relevant field preferred
Strong project coordination skills with a track record of meeting deadlines
Proficient in Microsoft Office Suite; knowledge of Adobe Creative Suite is a plus
Ability to manage multiple projects in a fast-paced environment
Demonstrated business acumen and stakeholder understanding
Responsibilities
Lead the proposal development process and manage timelines
Facilitate strategy meetings to define win themes and messaging
Align proposal components with business objectives and competitive positioning
Review and edit proposal content for clarity and compliance
Structure responses in a compelling format that aligns with branding
Coordinate input from various leadership teams and external vendors
Oversee RFP formatting and develop presentations for pitches
Continuously improve proposal workflows and track outcomes
Benefits
Collaborative work environment with cross-functional teams
Opportunity for professional development and continuous improvement
Access to a library of past proposals and best practices
Potential for travel to various airport locations
Engagement in high-impact business opportunities
Full Job Description
Purpose: The Proposal Manager develops top quality business proposals in response to Requests for Proposals (RFPs) and other business opportunities. This position is responsible for coordinating, producing, and facilitating proposal strategies with key business and creative stakeholders.
Essential Functions:
Leads the proposal development process, ensuring all components are delivered on time; develops project timelines, assigns responsibilities, and manages review schedules
Facilitates strategy meetings with stakeholders to define win themes and key messaging
Ensures all proposal components align with business objectives and competitive positioning; collaborates with subject matter experts (SMEs) to gather and refine proposal content
Reviews and edits content for clarity, consistency, compliant with requirements, and written in a consistent tone that incorporates win themes
Structures responses in a compelling, well-organized format aligned with company branding
Coordinates with Concepts, Marketing, Operations, Strategic Alliances, Legal, Design & Construction, and other leadership teams such as development to gather necessary input
Manages external vendors for writing, graphic design, and printing support as needed
Works with project leader to secure approvals and ensure proposals reflect company strategy and win themes and determine how those themes will be integrated throughout the proposal or other deliverable (oral presentation, collateral, etc.)
Oversees all aspects of the RFP and document formatting and layout in collaboration with designers; develops PowerPoint/Keynote presentations for business pitches and proposal submissions
Continuously improves proposal workflows for efficiency and effectiveness; tracks proposal outcomes to refine future strategies
Maintains a library of past proposals, templates, and best practices.
Reporting Relationship: The Proposal Manager reports to the Director of Proposal Development
Minimum Qualifications, Knowledge, Skills, and Work Environment :
Education and Experience: The combination of education and professional experience must exceed 5 years:
In a technical role: Requires 5 years of experience engaged in project management, content development, marketing, or business operations
A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement
In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
Specialized Skillset/Competencies/Traits
Strong project coordination skills; has the ability to consistently meet deadlines
Demonstrated experience with writing, editing, and content development; technical writing experience preferred
Proficiency in Microsoft Office Suite; working knowledge of Adobe Creative Suite (Photoshop and InDesign) is a plus
Has the ability to manage multiple projects simultaneously and work in a challenging, fast-paced, and deadline-driven environment
Business acumen and also has the mindset required to understand the long-term implications of business proposal management and to advance the organization's goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments
Location/Travel:
This position is located at the North America Support Center in Bethesda, MD
This position may require up to 20% travel to airport locations