The Role

The eCOA Proposal Manager will join our Study by Study proposal team to lead the end-to-end process for our Veeva eCOA application- from initial protocol scoping through contract execution and change order management. Drawing on clinical trial expertise, this Proposal Manager will analyze protocol requirements to determine the diaries, surveys, and/or assessments, craft accurate proposals, and support our sales Account Partners to resolve any client inquiries in the process to contracting.

This is an exceptional opportunity for an impact-driven professional who excels at building scalable processes, translating complex clinical and technical requirements into winning proposals, and driving business growth in the life sciences technology space.

Utilizing clinical trial systems experience and Veeva product knowledge, the eCOA Proposal Manager will structure the right solution, set the right expectations, and identify the appropriate direction, including staffing, timeframes, and associated costs.

What You'll Do

• Evaluate study protocols to identify required eCOA components (diaries, surveys, clinical assessments) and define precise project scopes in proposals for customers.
• Lead the development of detailed, competitive proposals, contracts, and change orders.
• Serve as the primary point of contact for proposal details, addressing technical and operational questions to set clear expectations with prospective clients.
• Collaborate cross-functionally to refine and scale proposal and contract frameworks, driving efficiency and quality across the Study by Study team efforts.
• Proactively manage a workload that includes multiple proposal assignments and other tasks in a fastpaced, deadline-driven environment

Requirements

• 5+ years of experience in proposal management, preferably within clinical trial operations or clinical systems (eCOA/ePRO experience preferred)
• Proven track record in proposal development and contract/change order management
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong project management capabilities with proven ability to manage multiple projects and works well under pressure with short or competing timelines
• Collaborative and consultative work style

Nice to Have

• Experience interpreting clinical protocols
• Bachelor's degree in life sciences, business, or related field (or equivalent experience).
• Experience in a fast-paced, B2B environment
• Understanding of cloud/SaaS technology

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $75,000 - 95,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

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Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.