7-10+ years of hospitality management experience with a successful track record in diverse asset classes
Strong expertise in revenue management and financial oversight
Exceptional leadership skills with a focus on team development
Excellent communication abilities for relationship building
Analytical mindset for data-driven decision-making
Proficient in Microsoft Office and property management software
Willingness to work flexible hours, including evenings and weekends
Responsibilities
Oversee all property operations to ensure guest satisfaction and profitability
Develop strategies to optimize revenue and occupancy across channels
Lead and mentor a team, fostering a culture of excellence
Collaborate with Assistant Managers to create memorable guest experiences
Manage finances, including budgeting and expense control
Ensure property maintenance and upkeep meet high standards
Build relationships with stakeholders and community partners
Ensure compliance with policies and regulations
Analyze performance metrics to identify improvement areas
Stay updated on industry trends to enhance guest experience
Benefits
Comprehensive medical, dental, vision, disability, and life insurance
Paid time off and holidays
401(k) retirement plan with employer contributions
Weekly catered lunches and wellness classes
Employee discounts on hotel stays and products
Full Job Description
About the Role
We are seeking an experienced and driven Property General Manager to lead Flow's newest community in South Florida. The Property General Manager will oversee all aspects of property operations, including guest experience, revenue management, distribution, and team leadership. This role requires a passion for hospitality, strong business acumen, and the ability to deliver exceptional results in a start-up environment.
This is an exciting opportunity to lead a unique new property and be part of a growing, innovative hospitality brand. The successful candidate will have the opportunity to make a significant impact on the property's performance and guest experience while growing their career in a dynamic and supportive environment.
Responsibilities
Oversee all aspects of property operations, ensuring the highest levels of guest satisfaction, profitability, and efficiency
Develop and implement strategies to optimize revenue, occupancy, and distribution across various channels, working closely with the Distribution Manager and Revenue Management team
Lead and mentor a team of hospitality professionals, fostering a culture of excellence, empowerment, and continuous improvement
Collaborate with Assistant Managers to develop and deliver personalized, memorable experiences for our guests, driving engagement and loyalty
Manage property finances, including budgeting, forecasting, and expense control, to ensure the property meets or exceeds financial targets
Oversee the maintenance and upkeep of the property, working with the maintenance team to ensure all facilities, amenities, and guest rooms are in excellent condition
Build and maintain strong relationships with key stakeholders, including property owners, corporate housing providers, and local community partners
Ensure compliance with all company policies, procedures, and quality standards, as well as local, state, and federal regulations
Analyze performance metrics and guest feedback to identify areas for improvement and implement solutions to drive results
Stay up-to-date on industry trends and best practices, continuously seeking opportunities to innovate and enhance the guest experience
Ideal Background
7-10+ years of experience in hospitality management with a proven track record of success in leading properties with multiple asset classes (hotel, F&B, retail etc)
Strong business acumen with expertise in revenue management, distribution, and financial management
Exceptional leadership and coaching skills with the ability to build, motivate, and develop high-performing teams
Excellent communication and interpersonal skills with the ability to build and maintain relationships with guests, colleagues, and partners
Analytical and problem-solving skills with the ability to use data and insights to drive decision-making and continuous improvement
Proficiency in Microsoft Office Suite and experience with property management systems and revenue management software
Flexibility to work evenings, weekends, and holidays as needed
Benefits
We take care of our people so they can do their best work.
Health and WellnessComprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
Time OffPTO and paid holidays.
Financial401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
Life at FlowWeekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
About Flow International
Flow International Corporation is a global technology-based manufacturing company committed to providing a world-class customer experience. The company offers a wide range of waterjet cutting and surface preparation systems to customers in a variety of industries, including aerospace, automotive, job shop, and more. Flow International is dedicated to providing innovative solutions that help customers improve their manufacturing processes and achieve their business goals. The company is headquartered in Kent, Washington, and has operations in North America, Europe, and Asia.
