Position SummaryThis position provides customer perspective and solutions from the pre-sale stage through the transfer of ownership.
Job Responsibilities Include- Ensure project pre/post shipment planning, scheduling and communication and support with customers regarding installation vs installation supervision, commissioning vs training, etc.
- Help define customer site project scope and objectives, involving all relevant internal/external stakeholders and ensuring technical feasibility
- Co-Perform risk management to minimize any potential customer site risks
- Work with the PM to meet site budgetary objectives based on financial analysis
- Ensure evaluation techniques and KPI measurement templates are utilized
- Support project managers to coordinate resources and 3rd parties/vendors /subcontractors.
- Develop site project plans and site execution plans to track progress. Develop spreadsheets, diagrams and process maps to document customer site needs
- Co-Manage changes to the site project scope, schedule, and costs
- Track site project performance and submit regular site reports
- Establish internal training points for Application Engineers and Project Managers to ensure a holistic approach to our business solutions
Required Education and Experience - Minimum of 15 years' experience in a manufacturing/industrial industry and five (5) years of supervisory experience
- Strong customer service, written and oral presentation skills.
- Software skills: Microsoft Office Suite, MS Project, CRM, AutoCAD
- SAP experience (or ERP equivalent)
- Must be able to travel 50-75% of time
Excellent salary and benefits, including medical, dental, vision, life insurance, 401K with company match, paid holidays, your birthday, PTO and sick and vacation!
Submit your resume by clicking "Send Resume" below OR attach your resume in an email with the job title in the subject line to employment@heatandcontrol.com