Location: CA, MN, TX, VA
Compensation: Competitive Base + Company Bonus & Equity. Final compensation is determined by multiple factors, including geographic location, technical skills, and over experience level.
The
Project Manager is responsible for managing and overseeing projects within our Professional Services division. This position serves as the frontline manager on projects, and they must be able to discuss technical and non-technical aspects of projects with managers, technicians, customers, external constituents, and others. Position has overall responsibility for management, implementation and tracking of short- and long-term service projects. This is a critical point position - acts as liaison to all departments, quick to anticipate issues, solve problems and sets the pace, quality and success of the project. The ideal candidate for this role will be capable of full-cycle project management, behave ethically, communicate effectively, create/innovate, foster teamwork, make decisions, organize, plan and solve problems by following the Mirapath values:
Relationships Matter, Commitment to Excellence, Results Driven and Strive for Innovation and Knowledge.
ResponsibilitiesProject Management - Work closely with the Director of Services to manage project execution across departments for all phases: project kick-off, scope and requirements gathering, cost, scheduling (labor and timelines), materials coordination and project risks.
- Responsible for the daily management of assigned projects throughout the entire life cycle of the project.
- Coordinate resources to ensure scheduling, procurement of materials, invoicing and any other resources needed for successful implementation.
- Coordinate team of technicians to ensure efficiency and completion of projects; track progress and quality of work being performed
- Proactively and steadily address challenges such as scheduling, material availability, special resources required, changes in scope, etc.
- Proactively assess processes and department efficiency and recommend and implement improvements to drive results and department success
- Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures.
- Forecast and prepare reports on financial aspects of current and future projects.
- Decision making as it relates to the overall quality and execution of the project.
Customer Engagement- Complete customer site walks and prepare comprehensive quotes/proposals for Services engagements
- Develop strong relationships with customers; effectively communicate relevant project information and timely updates to customers and serve as an intermediary between the company's sales and technical teams.
Internal Collaboration- Partner with Sales to respond to RFI/RFQ/RFP - Proactively scope Service delivery required to address customer requirements, assesses customers met and unmet needs, and recommends optimum solutions, ensuring appropriate support for the proposed service
- Collaborate with Sales, Technology and Fulfillment to ensure feasibility of each project and deliverables
- Initiate change orders as needed
- Keep internal team informed about project status and issues that may impact project status and client relations.
- Works closely with the research and development team of the Company, responsible for ensuring projects are delivered in a timely fashion in accordance with project requirements.
- Escalate issues to Director of Professional Services, when necessary.
Secondary Responsibilities- Attend company meetings
- Other duties as assigned
Required Qualifications:Education and Experience- 5+ years of Project Management experience
- 3+ years of Project Management experience in Data Center settings
- College degree in a related field (Business, Construction Management, Electrical Engineering) or equivalent combination of education and experience
- Business, IT knowledge and experience working in professional services, technology, engineering and/or construction industry
- Experience working with low voltage.
Tools & Systems- Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace
- Proficiency with CRM & ERP systems (NetSuite preferred)
Core Competencies- Excellent written and verbal communication skills and customer service skills
- Strong analytical and problem-solving abilities
- Ability to work independently while collaborating effectively with cross-functional teams
- Strong organizational and time-management skills in a fast-paced environment
- Self-motivated with strong initiative and attention to detail
- Excellent project management, planning and problem-solving skills.
- Thrives in a fast moving, high energy and evolving environment, working under pressure and time constraints.
- Flexible and able to adapt quickly to new situations. Handle multiple and competing priorities
Physical Requirements and Working Conditions- Travel: up to 20%
- Able to lift at least 50 lbs.; and be able to hear, speak and see within normal ranges (use of corrective devices is allowed).
- Possess valid driver's license and good driving record
- Mobility: Ability to move around office environment, travel to meetings
- Manual Dexterity: Regular use of computer keyboard and mouse
- Visual Requirements: Ability to read computer screens and printed materials
- Communication: Ability to communicate effectively in person, by phone, and in writing
- Lifting/Carrying: up to 15 lbs. as in a typical office setting
- Standing/Sitting: Combination of standing, walking, sitting
Work Environment- Typically works in office environment but will occasionally be on construction job sites with exposure to weather, dirt/dust, high- and low-voltage electrical lines, hazardous construction equipment and materials, and loud noise.
- Ability to move between facilities, either walking or using a motorized cart
Location: This role is ideally based in the San Francisco Bay Area, located in our Cupertino, CA headquarters. We are open to remote candidates for exceptional applicants.
Here's what we offer to our employees- Comprehensive benefits plan, including medical, dental, vision, life insurance and voluntary benefits
- 401(k) retirement plan
- Commuter benefits for parking and transit
- PTO
- 10 Paid holidays annually, including your birthday
- Career development and learning opportunities
