Implementation Project Manager
Client Facing- Local Candidates Only
THE POSITION- Onsite 80%
Lanvera is seeking an Implementation Project Manager to join our Client Services team. The Implementation Project Manager will play a pivotal role in implementation and change management projects. The ideal candidate will possess a strong customer service focus and have experience managing multiple projects in a client facing environment. They will be able to work effectively with both technical and non-technical project resources.
JOB FUNCTIONS
- Manage new customer on-boarding projects with a high level of professionalism and attention to detail
- Execute multiple, complex large scale implementation projects
- Manage multiple change management projects from inception to completion.
- Manage the change order process for assigned book of business
- Work effectively with multiple job functions to assemble level of effort estimates for new client projects and drive the projects to meet those estimates
- Maintain the project management systems to track, measure and report on project progress
- Identify areas for improvement in the project management process and advocate for change
SKILLS & EXPERIENCE
- Excellent client facing communication skills both verbal and written
- Ability to manage multiple, client facing projects
- Ability to work in a fast-paced environment and flexible in times of change
- Ability to comprehend and interpret technical documentation
- Proficient in MS Office suite including Word, Excel, PowerPoint, Visio and Project
- Ability to motivate and encourage project team members
- Excellent organization and time management skills
- 3-10 years of Project Management experience
- A BS or BA degree in applicable field
- Project Management Professional (PMP) preferred
- Experience in Financial Services industry or SAAS implementation strongly preferred
COMPANY BENEFITS:
Lanvera offers excellent benefits including three weeks of PTO, Health Insurance, 401K with dollar matching, profit sharing, and long-term disability.
