Job ID: 115366 Job SummaryResponsible for the daily execution of specific tasks or projects within a moderately large / complex program for the Commercial Heat Transfer division, in accordance with contract requirements and company policies, procedures, and guidelines. Serves as a key point of contact for customers and resellers, providing sales engineering support while managing multiple concurrent projects on short timelines.
Job Responsibilities• Responsible for the daily execution of specific tasks or projects within a moderately large / complex program in accordance with contract requirements and company policies, procedures, and guidelines
• Manage operations to ensure schedules are met and deliverables meet quality standards, while simultaneously coordinating multiple concurrent projects-often under short-notice timelines and shifting priorities
• Serve as a primary point of contact for customer service matters, ensuring timely, professional responses that protect and strengthen the organization's reputation with customers
• Manage relationships with sales representatives and resellers, providing guidance, support, and coordination to ensure alignment with company objectives and customer commitments
• Provide sales engineering support by translating technical requirements into workable solutions for customers, reps, and internal teams during the bid, proposal, and post-award phases
• Deliver customer training and conduct onsite visits as needed to support product application, troubleshooting, and relationship management
• Contribute to and actively manage client relationships, balancing customer needs with internal resource and schedule constraints
• Support, communicate, reinforce, and defend the mission, values, and culture of the organization
Job Responsibilities Part II• Support trade shows and industry events, representing the organization to customers, reps, and resellers and helping generate new business opportunities
• Provide feedback on market trends, competitive activity, and customer demands to inform product strategy and commercial positioning
• Identify opportunities to optimize internal processes, contributing to greater efficiency and consistency across project and proposal workflows
• Provide feedback on internal selection and configuration tools to improve accuracy, usability, and alignment with evolving product and customer requirements
Qualifications- Bachelor's degree with technical training and 5+ years functional or program management experience (or equivalent related education and experience)
U.S. Citizenship required.
Taking care of our people is a top priority at Leonardo DRS. We are proud to offer competitive salaries and comprehensive benefits, including medical, dental, and vision coverage, a company contribution to a health savings account, telemedicine, life and disability insurance, legal insurance, and a 401(k) savings plan. We champion wellness programs that focus on physical, emotional, and financial well-being. We develop our talent by offering programs and activities to support career-growth, professional development, and skill enhancement. And we understand there is more to life than work, and the importance of offering flexible work schedules with our 9/80 program, competitive vacation, health/emergency leave, paid parental leave, and community service hours.
*Some employees are eligible for limited benefits only
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