Project Manager IV-Nursing Administration

Join Cleveland Clinic’s Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialty services. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career.  

As Program Manager IV, you will manage all aspects of assigned projects and serve as a single point of contact. In this role, you will lead and manage multiple medium- to large-sized projects, leveraging advanced project management tools to deliver results. You will accomplish project objectives by planning, coordinating, and evaluating project activities.

A caregiver in this role works days from 8:00 a.m. – 5:00 p.m.

After 90 days, the position offers a hybrid schedule of three days onsite and two days working from home. Based on project needs, travel to other facilities may be required.

A caregiver who excels in this role will:

• Manage all aspects of assigned projects and provide a single point of contact.
• Lead and manage multiple medium- to large-sized projects, leveraging advanced project management tools to deliver results.
• Achieve operational objectives by contributing information and recommendations to strategic plans and reviews.
• Prepare and complete action plans.
• Implement production, productivity, quality, and customer service standards.
• Complete audits and identify trends.
• Determine system improvements and implement changes.
• Meet financial objectives by participating in the development of forecasting requirements.
• Participate in preparing the annual budget and scheduling expenditures.
• Analyze variances and initiate corrective actions.
• Set and continually manage project expectations with team members and other stakeholders.
• Enhance department and organization reputation by accepting ownership for accomplishing new and different requests.
• Explore opportunities to add value to job accomplishments.
• Lead enterprise-wide projects across Nursing Operations, including high-visibility initiatives that may scale across locations.
• Manage multiple projects of varying size, complexity, and scope, typically 5–15 projects.
• Partner with nursing leadership and enterprise shared services to support strategic initiatives.
• Lead projects involving workforce planning, staffing efficiency, recruitment and retention, and care models.
• Support Information Technology (IT), virtual care, artificial intelligence (AI), quality, patient safety, and healthcare-associated infection (HAI) initiatives.
• Manage projects that may include the Nursing enterprise’s infusion pump portfolio, partnering with IT, Clinical Engineering, Pharmacy, Supply Chain, and vendors.
• Build strong relationships with stakeholders and anticipate the needs of Nursing and nursing leadership.
• Track project deliverables, timelines, and project-specific key performance indicators (KPIs) to ensure successful outcomes.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in business administration, Healthcare Administration, or related field and five years project management experience in assigned area which may include experience in implementing and supporting a major IT system in a clinical or system analyst capacity, experience involving complex financial system applications, etc.
• OR Master’s degree and four years of experience
• Experience creating and maintaining a project plan from inception through completion
• Effective relationship building skills

Preferred qualifications for the ideal future caregiver include:

• Master’s degree
• Project Management Certification (PMP)
• Healthcare or nursing experience
• Experience working with C Suite stakeholders
• Project management experience across a broad scope of disciplines
• Understanding of healthcare operations, ideally nursing workflows and culture
• Ability to anticipate needs, identify issues, and develop practical solutions for complex operational challenges
• Strong ability to manage timelines, deliverables, priorities, and project-specific KPIs

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require periods of sitting, standing and the ability to walk to various locations throughout the health system to attend meetings.
• Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person.
• Must have own transportation to travel to multiple sites.